CPPPMT3007A
Implement pest management plans

This unit of competency specifies the outcomes required to establish and monitor a pest management plan, including preventative measures. The unit requires the ability to develop practical strategies to implement an agreed pest management plan using industry-standard pest management practices that include documentation and monitoring, and the application of company policies in order to perform the task. The selection of appropriate pest management methods is essential for performing the task.

Application

This unit of competency supports pest management technicians responsible for developing pest management plans for pests and pest activity that impact on the health, safety or amenity of persons or environments in domestic, commercial or industrial premises.


Prerequisites

Not applicable.


Elements and Performance Criteria

1

Organise implementation of pest management plan.

1.1

Work and resource requirements of the agreed pest management plan are identified according to company requirements.

1.2

Equipment and materials necessary to meet identified work and resource requirements are organised according to manufacturer specifications and legislative, occupational health and safety (OHS) and company requirements.

1.3

Work orders and schedules are developed and staff members allocated according to requirements of pest management plan, and in line with manufacturer specifications and legislative, OHS, company and environmental requirements.

1.4

Documentation to facilitate implementation of plan, and reporting systems that support established performance indicators and benchmarks, are designed.

2

Apply pest management methods.

2.1

Hazards are identified and risks controlled at work site according to legislative, OHS and company requirements.

2.2

Personal protective equipment (PPE) is selected and used according to manufacturer specifications and OHS and company requirements.

2.3

Work site is treated using pest management method options as specified in pest management plan.

2.4

Work is conducted using safe operating practices according to manufacturer specifications and environmental, legislative, OHS and company requirements.

3

Monitor pest management plan.

3.1

Pest management plan reports are monitored and appropriate persons are advised according to company requirements.

3.2

Responses to issues raised in reports are initiated according to company requirements.

4

Review pest management plan.

4.1

Pest management plan is reviewed at negotiated intervals in conjunction with client according to contract and company requirements.

4.2

Agreed changes to pest management plan are implemented and client records are updated according to client and company requirements.

Required Skills

Required skills

skills to work safely when:

identifying hazards and controlling risks

manual handling

working at heights and in confined spaces

applying chemical treatments

customer service skills to:

establish rapport with clients

gain clients’ trust

perceive and respond to clients’ attitudes to pest problems

language, literacy and numeracy skills for:

communicating clearly and concisely verbally and in writing

estimating workloads and resource implications

performing mathematical calculations required to:

dilute and mix chemicals as specified on product labels

measure area and volume

reading and interpreting directions and safety instructions, including:

equipment manuals

chemical labels

material safety data sheets (MSDS)

requesting advice or further information

seeking and receiving feedback

sourcing, organising and recording information

negotiating skills to gain client agreement to changes in pest management plans

planning and organising work, including:

accurately estimating timeframes

scheduling efficiently

interpersonal skills to relate to people from diverse backgrounds

self-management skills to work alone and in a team

Required knowledge

company management structure and procedures, including:

reporting procedures

contractual requirements

emergency response procedures

environmental protection procedures

injury, dangerous occurrence and incident reporting requirements

OHS procedures, including hierarchy of control

legislation, regulations, codes of practice and industry advisory standards that apply to the implementation of pest management plans, including OHS and environmental legislation

pest assessment, including:

pest ecology in relation to pest management operations

types of pests relevant to the area and their life cycles, habits and harbourages

pest management options, including:

pesticidal and physical controls associated with managing pests in a range of environments and conditions

product knowledge, including manufacturer specifications for products being used

routes of entry and potential symptoms of exposure to chemicals

work order specifications

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

This unit of competency could be assessed by observing practical demonstration of the implementation of a pest management plan.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit.

In particular the person should demonstrate the ability to:

analyse resource requirements of implementing a pest management plan

comply with company, legislative and regulatory requirements

develop and review pest management plan documentation and reporting systems

achieve outcomes in relation to implementation of pest management plan

identify hazards and risks associated with pest management and apply knowledge of hierarchy of controls

safely treat work site according to plan.

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an off-site context. It is to comply with relevant regulatory or Australian standards’ requirements.

Resource implications for assessment include access to:

suitable work site or other venue

relevant databases and information sources

plain English version of relevant statutes and procedures

company policy documents and procedures for establishing and monitoring pest management plans

assessment instruments, including personal planner and assessment record book.

Method of assessment

Assessment methods must:

satisfy the endorsed Assessment Guidelines of the Property Services Training Package

include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments.

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.

This unit could be assessed on its own or in combination with other units relevant to the job function, for example:

CPPPMT3002A Assess pest management options

CPPPMT3005A Modify environment to manage pests

CPPPMT3006A Apply pesticides to manage pests

CPPPMT3009A Advise clients on pest management options

CPPPMT3043A Prepare and present pest management proposals.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Pest management plan may include:

advice on health, safety, environmental and other legislative matters

advice on pest prevention strategies

chemical application methods

details of pest and pest activity

follow-up pest management advice, monitoring and call-back schedule

pest management method options

types and quantities of chemicals to be used.

Company requirements may include:

access and equity policy, principles and practice

business and performance plans

client communication procedures

client confidentiality procedures

client service standards

company goals, objectives, plans, systems and processes

company issued identification badge, card or pass

company policies and procedures

defined resource parameters

dress and presentation requirements

duty of care, code of conduct and code of ethics

emergency response and evacuation procedures

employer and employee rights and responsibilities

establishing operator identity with client

internal communication channels and reporting procedures

maintenance procedures for equipment and PPE

OHS policies and procedures

personnel practices and guidelines

policies and procedures relating to own role, responsibility and delegation

quality and continuous improvement processes and standards

records and information systems and processes

training (induction and refresher) materials

work site access security clearance procedures.

Equipment may include:

bunding materials

cameras

dishes or bowls

drills

dusters

electrical extension leads

elevated work platforms

equipment decontamination materials

flexible lights

flushing agents

generators

hoses

injectors

knives

ladders

magnifying glasses

measuring jugs

mirrors

probes

safety harnesses

sand and other absorbent materials

screwdrivers

sharps containers

shovels and rakes

sound, moisture and movement detectors

sounding instruments

specimen bottles

spray equipment

torches

trays

waste disposal containers.

Materials may include:

building components

chemicals, including:

cleaning products

flammable products

pesticides

registered agricultural and veterinary (AGVET) products

physical barriers

sealing components.

Manufacturer specifications may include:

emergency response resources

equipment operating manuals

government publications

instructional guides

MSDS

other resources supplied by manufacturer, such as:

laminated cards

notices

wall posters

product labels

safety instructions pre-printed on equipment.

Legislative requirements may include:

Australian standards, quality assurance and certification requirements

award and enterprise agreements

industry advisory standards and codes, such as:

building codes

dangerous goods codes

relevant commonwealth, state and territory legislation and local government regulations that affect company operation, such as:

anti-discrimination and diversity

chemical controls

chemical registers or manifests

consumer protection legislation

dangerous goods Acts and regulations

declared pest (plant and animal) reporting

environmental protection issues

equal employment opportunity

freedom of information

industrial relations

motor and commercial vehicle transportation

motor licence and endorsement regulations

OHS Acts and regulations

privacy

public health

trade practices

workplace consultative arrangements.

Occupational health and safety (also known as workplace health and safety) requirements may relate to:

allergic reactions, such as contact dermatitis

animal management and control procedures

communication devices for isolated or remote locations, such as:

mobile phone

two-way radio

dermatoxicological control and prevention measures

emergency procedures for contact with toxic substances, such as:

splashes in eye or on skin

inhalation

ingestion

hazard identification and risk assessment mechanisms

health surveillance and monitoring, such as regular blood testing

hierarchy of hazard control procedures

industry advisory standards

information provided by national registration authority for chemical approval and state government authorities, such as:

agriculture

environment protection

health

primary industry

injury and dangerous occurrence reporting

national and industry codes of practice

OHS control procedures, such as:

health and safety plans

job plans

job safety analyses

risk assessments

safe operating practices or procedures

safe work instructions

safe work method statements

routes of entry and potential symptoms of exposure to chemicals

safe work practices for equipment, PPE and chemical storage, including interpretation of:

MSDS

hazardous substance information, such as long latency periods

safety, induction and refresher training

selection and use of PPE and clothing appropriate to hazard

up-to-date electrical test and tag compliance.

Work orders may include:

access to work site, including:

timing of access

access and egress points

budget allocations

completion times and dates

dress and presentation requirements

job requirements and tasks

legislative and local government requirements

OHS requirements and emergency response procedures

requirements for working in isolated and remote locations

resource requirements – equipment and materials

specific client requirements, such as:

noise control

sensitivity of occupants to pests or pest management

relationships with other customer activities

use of signage and barriers

work schedules

work site contact persons.

Schedules may include:

charts and wall-mounted planning boards

electronic or paper-based

to-do lists

work diary.

Environmental requirements may include:

clean up, containment or isolation

company policies and guidelines

emergency chemical spill control measures

hazardous materials handling

regulations, by-laws and guidelines of environmental protection agencies and government departments, such as:

agriculture

emergency services

national parks and wildlife.

Documentation may include:

pest activity or inspection reports

pest management system problem or action reports

service logbooks

site management reports

site visit reports.

Hazards may include:

allergic reactions to chemicals, pests or equipment, including latex allergies

biological and animal waste

bites and stings

blood and blood-stained products

confined or restricted spaces

contaminated clothing, materials or equipment

damaged or inappropriate equipment

dust and fibres

electrical hazards arising from:

cables

electrical fittings:

switches

lights

untested electrical equipment

extremes of heat and temperature

fatigue

fire

gas

heights

inadequate lighting and ventilation

infectious and zoonotic diseases, such as:

scabies

Q fever

leaks, spills, splashes and sprays

mobile or vehicle hazards around plant and vehicles

moving or unguarded parts

noise

occupational violence and bullying

poor personal hygiene practices

release of substances with negative environmental impact

unsafe manual-handling techniques, including awkward and repetitive postures

unsafe underfoot conditions, such as slippery, uneven and rough surfaces

work in unfamiliar isolated or remote environments.

Work sites may include:

building surroundings

buildings

domestic, commercial or industrial premises.

Personal protective equipment may include:

air-line and self-contained respirators

breathing respirators:

full-face

half-face

chemical-impervious gloves

chemical-resistant aprons

communication equipment

contaminated clothing bags

cradles

drinking fluids

dust masks

eye protection, such as:

safety glasses

goggles

eyewashes and showers

face shield (splash-proof)

first aid kits appropriate to tasks and locations

hair nets

hard hats

high-visibility vests or clothing

long pants

noise protection

non-slip safety shoes or boots

overalls, coveralls or other chemical protective clothing

prodding or probing sticks and rods

safety harnesses

soap and towels

sunscreen

tongs

torches

washable sun hats

wet-work protective clothing.

Pest management method options may include:

biological controls

chemical and physical barrier treatments

cultural controls

environmental controls

management controls.

Appropriate persons may include:

clients

colleagues

managers

persons in control of work site

supervisors.

Clients may include:

bodies corporate

building supervisors

companies or organisations

environmental health officers

executive housekeepers

maintenance managers

owners

persons in control of work processes

property agents or managers

tenants.

Client records may be a computer or manual file and include:

contact details

customer files and databases

details of previous:

assessments

quotations

service provision

logbooks

pest management plans

reports

specific details about work site and nature of pest problem

use of contractors.


Sectors

Pest management


Employability Skills

This unit contains employability skills.


Licensing Information

This unit may be an essential requirement for a pest management licence. The full requirements for different licences may vary in different states and territories.