Elements describe the essential outcomes.

Performance criteria describe what needs to be done to demonstrate achievement of the element.

1. Determine inspection requirements.

1.1 Determine purpose and type of managed property inspection according to landlord’s requirements and agency practice.

1.2 Identify critical aspects requiring inspection from property documentation and legislative requirements.

1.3 Negotiate and establish inspection procedure and time line.

1.4 Coordinate access arrangements according to agency practice and legislative requirements.

2. Assist with inspection of property.

2.1 Analyse property condition against market expectations of normal wear and tear and legislative requirements for the maintenance of leased property.

2.3 Identify and seek assistance with situations requiring specialist advice as required and according to agency practice.

3. Report inspection findings.

3.1 Record inspection findings in a format suitable for analysis and dissemination.

3.2 Support inspection conclusions with verifiable evidence.

3.3 Distribute inspection report according to client and agency requirements.

4. Manage repairs to managed properties.

4.1 Identify appropriate tradespeople from practice database to complete required repairs or maintenance.

4.2 Arrange completion of repairs and maintenance according to management agreement, landlord instructions and legislation.

4.3 Check completed repairs or maintenance are to required standard, and follow-up if additional work is required.

4.3 Prepare and supply report on repair and maintenance work to landlord on completion of work.

5. Maintain maintenance documentation.

5.1 Support property management team to advise landlord of expected future maintenance requirements and costs.

5.2 Discuss benefits of systematic, planned preventative maintenance programs with landlord.

5.3 Maintain accurate records of property maintenance.

5.4 Assist with preparing regular reports to landlord on property condition and options for protecting asset value.