CPPREP4231
Manage commercial property maintenance


Application

This unit specifies the skills and knowledge required to plan, schedule and implement maintenance requirements for commercial properties to comply with lease and statutory obligations.

It includes coordinating contractors, monitoring completion of works to specification and budget, and consulting with affected parties.

It also includes implementing contingency measures to respond to urgent maintenance requirements.

The unit applies to industry professionals in real estate.

State or territory licensing requirements may apply to this unit.


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe what needs to be done to demonstrate achievement of the element.

1. Plan and schedule maintenance for commercial property.

1.1 Assess property type, condition and building classification to identify and plan maintenance to meet statutory requirements.

1.2 Analyse property documentation to identify and plan maintenance activities.

1.3 Assess risks associated with required maintenance and plan suitable management strategies.

1.4 Obtain specialist advice to confirm resources and approvals required to implement maintenance.

1.5 Develop and document maintenance schedule to meet lease and legislative requirements.

1.6 Communicate with lessor and lessee to confirm maintenance schedule according to agency requirements.

2. Implement maintenance schedule for commercial property.

2.1 Select contractors and verify they have required certification and insurance to undertake maintenance.

2.2 Obtain quotes and approvals to implement scheduled maintenance and negotiate agreement to proceed.

2.3 Organise contractors to undertake maintenance activities systematically and within budget according to schedule, lease and lessor instructions.

2.4 Liaise with relevant parties to communicate scheduled maintenance and clarify issues or concerns.

2.5 Verify completion of maintenance activities to specification and apply measures as required to rectify issues or to complete outstanding works.

2.6 Report maintenance status to lessor and lessee according to agency requirements.

3. Respond to urgent maintenance requirements.

3.1 Identify urgent maintenance requirements.

3.2 Assess urgency and risk associated with required maintenance and select suitable contingency measure.

3.3 Liaise with responsible entity to obtain required approvals to proceed with contingency measure.

3.4 Liaise with relevant parties and contractors to organise required maintenance.

3.5 Update maintenance schedule to incorporate urgent works and contingency actions.

3.6 Complete and secure maintenance documentation according to legislation in the state or territory of operation.

Foundation Skills

This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria:

numeracy skills to interpret quotes and calculate maintenance costs and budgets.


Sectors

Real estate