Application
This unit applies to individuals responsible for the development and implementation of strategic communication approaches for any type of cultural exhibition. It requires the application of significant planning, organisational and communication skills underpinned by extensive knowledge of exhibition communication options. Work is undertaken autonomously in collaboration and consultation with others and often by individuals with management and team-leading responsibilities. |
Prerequisites
Nil |
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA | ||
1 | Analyse communication needs | 1.1 | Analyse overall exhibition concept to determine broad parameters for the communication strategy |
1.2 | Review other relevant exhibition documentation to inform strategy development | ||
1.3 | Source relevant information on audienceprofile and conduct appropriate research on characteristics and needs | ||
1.4 | Analyse the links between audience, overall concept and proposed storylines and themes | ||
1.5 | Consult with appropriate colleagues and stakeholders to determine and clarify communication needs | ||
2 | Develop communication strategy | 2.1 | Develop the various aspects of the communication strategy based on analysis and consultation |
2.2 | Develop options and approaches which take account of audience needs, overall objectives, operational constraints and the principles of universal access | ||
2.3 | Refine strategy through testing and challenging of ideas and approaches | ||
2.4 | Consult with appropriate colleagues to ensure a co-operative and holistic approach to exhibition development | ||
2.5 | Identify the need for specialist advice and assistance for the implementation of the communication strategy | ||
2.6 | Prepare details of strategy in appropriate format and communicate to relevant colleagues and stakeholders | ||
3 | Oversee implementation of communication strategy | 3.1 | Organise/allocate resources for development of materials to support the communication strategy |
3.2 | Monitor the production of materials and make appropriate adjustments to ensure communication objectives are met | ||
3.3 | Facilitate continuing holistic approach through ongoing consultations with other exhibition personnel | ||
4 | Evaluate communication strategy | 4.1 | Develop and agree on appropriate evaluation mechanism with relevant stakeholders |
4.2 | Evaluate success of communication strategy using agreed evaluation mechanisms | ||
4.3 | Integrate knowledge gained from evaluation into future work activities | ||
Required Skills
|
Required skills |
planning and organisational skills to develop an integrated and operationally realistic communication strategy for an exhibition problem-solving skills to address challenges and issues which arise in the realisation of the communication strategy research skills to identify and analyse a wide range of known and unknown information sources communication skills to undertake consultations at various levels with both colleagues and other stakeholders literacy skills to both analyse and communicate complex ideas numeracy skills to develop, allocate and manage resources. |
Required knowledge |
roles of different people involved in the exhibition development process and how these interrelate role of an exhibition communication strategy and its impact on all aspects of exhibition development and implementation concepts of themes, sub-themes, storylines and interpretation within exhibition development principles of interpretation at a detailed level processes for drawing links between the collection, audience needs and interpretive approaches commonly used interpretive approaches, including specific techniques and technical issues associated with their use copyright, moral rights and intellectual property legislation and issues that impact on exhibition communication strategies cultural protocols relevant to the development of communication strategies, including those for the exhibitions of Aboriginal or Torres Strait Islander material principles of universal access and different audience communication needs, including potential specific needs. |
Evidence Required
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: demonstrated ability to develop and implement creative communication approaches which meet audience and organisational needs for a specific exhibition concept detailed knowledge of different communication strategies and mechanisms used in the context of exhibition development. |
Context of and specific resources for assessment | Assessment must ensure: involvement of, and interaction with, an exhibition team to reflect the collaborative nature of the development process access to an exhibition concept/idea for which a communication strategy can be developed access to resources required to produce communication support materials. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate evaluation of exhibitions for which the candidate has developed the communication strategy evaluation of candidate's ability to develop and adapt options and approaches for different collection/exhibition scenarios. |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: CULMS005B Research and generate ideas for exhibition concepts. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
An exhibition may be held in many different contexts /environments, and these may include: | museums galleries libraries other visitor attractions theme parks corporate events festivals |
An exhibition may be: | temporary permanent virtual travelling |
Audience profile may relate to: | age gender educational level familiarity with collection cultural preferences/cultural diversity special interest |
Links between audience, overall concept and proposed storyline and themes may relate to: | appropriateness of different technologies social /political/cultural emotional educational issues special needs considerations preferred learning styles |
Stakeholders may include: | boards of management organising committees other management local community local authorities customers colleagues performers/artists technical specialists exhibition construction specialists designers curators conservators education officers cultural groups related to the exhibition |
Aspects of the communication strategy may include: | physical display labels interactive elements audio /audiovisual promotional materials (brochures, tickets, posters) live interpretation publications access issues artist performance story telling |
Options and approaches may relate to use of: | colours fonts/typefaces diagrams graphics photographs signs maps charts text pictorial depictions grammar and style |
Specialist advice and assistance may relate to: | technology construction printing graphic design public relations learning styles audience needs interactive/multimedia design |
Appropriate format for strategy details may be: | drawings models graphic formats video photographs plans verbal description electronic presentations printed report |
Resources for development of materials may be internal or external and could include: | specialist practitioners budgetary allocation equipment tools materials (papers etc.) |
Evaluation mechanisms may be formative or summative and may include: | surveys informal customer or staff feedback participation/attendance levels patterns of usage/attendance financial success observation interviews focus groups |
Sectors
Not applicable.
Competency Field
Exhibition Development and Management |
Employability Skills
The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary for the qualification in which this unit of competency is packaged, will assist in identifying Employability Skills requirements. |
Licensing Information
Not applicable.