FNSIGN406A
Inspect vehicle or property for saleable items and determine their value

This unit describes the performance outcomes, skills and knowledge required to inspect a vehicle or property subject to a claim and identify serviceable/saleable vehicles, or property and other items to determine whether they can be sold and what the value would be.This unit may apply to job roles subject to licensing, legislative, regulatory or certification requirements so Commonwealth, State or Territory requirements should be confirmed with the relevant body.

Application

This unit has application to insurance assessor positions and may be applied within organisations of various sizes and across a range of customer bases.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Carry out inspection of property/vehicle to identify serviceable/ saleable items/ components

1.1. Inspection is completed without causing damage to any property, component or system

1.2. Correct information is accessed and interpreted

1.3. Property/vehicle/components/items is inspected to identify serviceable/saleable components

1.4. Planned action and expected result of sale is included in final loss calculation

1.5. Inspection activities are carried out according to industry regulations/guidelines

2. Determine property/ vehicle/component/ item retail or salvage price

2.1. Valuation of identified serviceable/saleable items/components is carried out in preparation to calculating value of property/vehicle/components or items

2.2. Retail price and salvage cost is estimated

2.3. Action is recommended and recorded according to organisation policy, legislation and regulations

Required Skills

Required skills

communication skills to:

determine and confirm information, using questioning and active listening as required

liaise with others, share information, listen and understand

use language and concepts appropriate to cultural differences

numeracy and IT skills to:

perform calculations related to achieving required outcomes

estimate the value and determine whether salvage is a viable option

use computer applications (word processing, spreadsheet, database, specific purpose computer systems) to assist in achieving required outcomes

access and update records electronically

access web-based information services

literacy skills to read and interpret technical and other related documents

research and analysis skills for accessing and interpreting relevant information

effective interpersonal skills to work with third parties to obtain the price of retail and salvage items

organisational skills, including the ability to plan and sequence work

negotiation skills

Required knowledge

relevant regulations relating to safety and required standard of goods for sale

technical knowledge relating the specific materials to be salvaged

understanding of the market for salvaged items

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

interpret and apply relevant industry codes of practice, legislation and regulations

carry out inspections of property/vehicle to identify serviceable/saleable items/components

determine property/vehicle/component/item retail or salvage price.

Context of and specific resources for assessment

Assessment must ensure:

competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment, technology, software and consumables

access to organisation records

access to organisational policies and procedures.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:

evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency

observing processes and procedures in workplaces

verbal or written questioning on underpinning knowledge and skills

evaluating samples of work

accessing and validating third party reports.

Guidance information for assessment


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Information sources may include:

manufacturers' specifications including electrical/electronic regulations and specifications

second-hand goods purchasers and suppliers

trade journals.

Serviceable/saleable items may include:

building materials

electrical goods

household goods

vehicle parts

others specific to the particular situation.

Industry regulations/guidelines may include:

codes of practice

organisation operating procedures

enterprise procedures/policies

occupational health and safety (OHS) legislation

statutory legislation.


Sectors

Unit sector

Insurance general


Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.