This unit supports the attainment of skills and knowledge required for competent workplace performance in councils of all sizes. Knowledge of the legislation and regulations within which councils must operate is essential. The unique nature of councils, as a tier of government directed by elected members and reflecting the needs of local communities, must be appropriately reflected.

Prerequisite Unit/s

ELEMENT

PERFORMANCE CRITERIA

1. Investigate reports of nuisances

1.1. Investigations are identified from assessments and reports and prioritised according to risk factors.

1.2. An appropriate form of investigation is determined based on risk assessment of the nature of the problem.

1.3. Investigation is carried out efficiently within priorities.

1.4. Data and information are collected to enable a clear determination of the problem.

1.5. Action is determined and undertaken to minimise impact of the current problem and the likelihood of recurrence.

1.6. A report is prepared and submitted to council for information or direction.

2. Institute proceedings for offences relating to nuisances

2.1. An offence is established through detection of a breach of relevant legislation.

2.2. Information relating to an offence is collated through a review of existing documentation.

2.3. Additional information is obtained by interview and assessment to substantiate details of the offence.

2.4. A decision to proceed with prosecution, issue warning or not undertake further action is determined by council resolution.

3. Develop and implement an environmental control plan for complaints and notifications

3.1. Complaints and health department notifications of all endemic environmental conditions are investigated in accordance with council requirements.

3.2. An action plan is established which includes details of work required, cost and method of ongoing review.

3.3. A report is submitted to council for adoption.

3.4. Resources are allocated and the control program is implemented to reduce the environmental hazard.

3.5. Monitoring and evaluation procedures are implemented annually, or as necessary, according to the nature of the hazard.

3.6. Ongoing reports outlining the successes or shortfalls of the environmental control program are prepared for council.

Hidden text

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

investigation

verbal and written communication with public and council

conflict or dispute resolution

scientific equipment usage

strategy implementation

program planning.

Required Knowledge

relevant legislation

reference material

environmental controls

council policies and procedures.

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Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.

Critical aspects of evidence to be considered

Environmental issues and nuisances are identified and resolved.

Context of assessment

On the job or in a simulated work environment.

Relationship to other units(prerequisite or co-requisite units)

Prerequisite units: nil.

Co-requisite units: nil.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completing workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor.

Evidence required for demonstration of consistent performance

Competency must be demonstrated in all Elements across a range of variables relevant to council's size, location and strategic plan.

Resource implications

Access to a workplace or simulated case study that provides the following resources:

copies of federal, state or local government legislation including health acts and environmental protection

appropriate Australian standards

professional journals and reports

council policies, procedures and guidelines

relevant data sources

relevant authorities.

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Datamay include:

air, soil and water samples

noise level readings

dates and times of nuisance

degree of disturbance or annoyance

vegetation

animals.

Nuisances and environmental controlsmay include:

air, water or land pollution

pest or vector control

excessive noise

intensity of insects or pest animals

implications of seasonal conditions

stray animals

contaminated sites.

Risk factorsmay include:

state

condition

activity

people affected

offensiveness.

Legislation, codes and reference materialmay include:

federal, state or territory and local government legislation including health act and Australian standards

professional journals and reports

environmental protection legislation

public and environmental health legislation

local government legislation.

Council requirementsmay include:

council policies, procedures and guidelines

strategic, business and management plans

local ordinances, laws and by-laws.

External authoritiesmay include:

police and emergency services

environmental protection authority

water authorities

justice department

conservation authorities

industry

local government departments

community services

youth services

aged services.

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Unit Sector

Health and Environment

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This unit contains employability skills.