MSTGN3004
Supervise operations in a TCF enterprise


Application

This unit of competency covers the skills and knowledge required to supervise operations within a textiles, clothing and footwear (TCF) enterprise.

The unit of competency applies to a supervisory role within a TCF enterprise. This role requires extensive knowledge and experience in working with machines, equipment, materials and processes associated with the TCF operations.

This unit of competency is applicable to all sectors of the TCF industry.

Work may be self-directed and unsupervised.

Work may be conducted in small to large scale enterprises and may involve individual and team activities. It may involve the supervision of a section of an enterprise, other personnel and/or technical processes.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Identify scope of supervisory responsibility

2.1

Identify machine operations, staff, resources and operation processes within work area

2.2

Determine production targets and identify maintenance requirements

2.3

Identify scope and limitations of supervisory role

2.4

Identify responsibilities to coordinate orientation activities for new staff and visitors

3

Provide technical support to operators

3.1

Identify operator roles and allocate personnel

3.2

Monitor operator productivity and ability to conduct work effectively and safely

3.3

Identify training needs and communicate with appropriate personnel

3.4

Address technical problems raised by operators regarding machinery, product quality and operational safety

3.5

Provide technical support to operators

4

Supervise team activity

4.1

Establish production standards with team members and monitor WHS compliance and workplace procedures

4.2

Monitor and address work allocation requirements in order to maintain optimum production efficiency

4.3

Use effective communication skills to communicate targets and procedures to appropriate personnel

4.4

Monitor and support team communications and relationships

4.5

Monitor and address movement of materials through operations and production output against targets, as necessary

5

Maintain communication

5.1

Liaise with downstream and upstream areas to ensure quality and efficiency of operations as required

5.2

Keep management informed of progress and any issues which may affect operation outcomes

5.3

Maintain ongoing liaison with management to guide operation targets

5.4

Consult with maintenance staff and management to identify opportunities to minimise down time

6

Complete workplace documentation

6.1

Identify documentation procedures for each step of operations

6.2

Monitor compliance with documentation requirements

6.3

Complete enterprise documentation

Evidence of Performance

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

planning, scheduling and prioritising resources (machines, staff, materials and operation processes)

clarifying and communicating tasks, roles and responsibilities

allocating work for operators/team members

addressing technical problems raised by operators regarding machinery, product quality and operational safety, and providing technical support to operators as required

identifying and reporting problems with work flow

maintaining ongoing liaison upstream and downstream and with management to guide operation targets

monitoring and addressing work allocation requirements, movement of materials through operations and production output in order to maintain optimum production efficiency

supervising and completing enterprise documentation for all stages of production, as required, and monitoring compliance with documentation requirements.

identify and report on skills deficiency in operations


Evidence of Knowledge

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

production and workflow system in the workplace

factors and constraints that impact on effective workflow

ways of controlling factors and constraints

efficient operation of machines and processes within area of supervision

machinery maintenance requirements

quality assurance standards and procedures

quality standards and practices

effective communication

work health and safety (WHS) practices, including hazard identification and control measures

workplace procedures

recording and reporting practices.


Assessment Conditions

Assessors must:

satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator

have vocational competency supervising operations in a textiles, clothing and footwear enterprise, at least to the level being assessed, with relevant industry knowledge and experience.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

The unit is applicable to all TCF sectors and assessment must ensure it is delivered to suit the industry it is being applied to.


Foundation Skills

This section describes those required skills (language, literacy and numeracy) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Operation processes include, but are not limited to, the following:

use of machines and equipment

use of chemicals

use of materials

Orientation activities include, but are not limited to, one or more of the following:

organising introduction to staff

organising introduction to workplace

conducting tour of work areas or facilities

explaining work processes

completing documentation

coaching or providing on-the-job training for job activities

explaining implementation of safe work practices

reporting back to appropriate personnel

identifying hazards

providing WHS briefing

Issues which may affect operation outcomes include, but are not limited to, one or more of the following:

staffing

machinery

materials

schedules

maintenance requirements


Sectors

Not applicable


Competency Field

Generic