PUAPOLGD017A
Employ protective service methods

This unit covers the competency required to undertake protective service functions within an operational environment.The ability to diligently patrol, respond to incidents, conduct searches, analyse behaviour, caution and arrest persons are essential to performance. In practice, any of these functions may overlap with other work activities such as using operational equipment, managing professional performance, workplace communication and operational safety.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Application

This unit of competency has a wide application in the public safety industry in the roles involving protective service activities. Competency requires operational, legal and procedural knowledge applicable to the protective service role. The unit is applied within professional standards, relevant legislative and organisational guidelines.


Prerequisites

Not applicable.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Undertake patrols

1.1 Patrol objectives are identified and confirmed

1.2 Potential threats or incidents are identified and plan of action is formulated in accordance with organisational procedures

1.3 Equipment is prepared and checked for serviceability in accordance with organisational requirements and manufacturer's instructions

1.4 Personal dress and presentation are checked in accordance with organisational requirements

1.5 Patrol is carried out in accordance with patrol objectives and organisational procedures

1.6 Personal security and safety is maintained in accordance with organisational requirements

1.7 Security breaches are detected and actioned in accordance with organisational procedures

1.8 High visibility presence/deterrence is provided in accordance with organisational requirements

2. Respond to incident

2.1 Potential threats or incidents are identified and responded to in accordance with organisational procedures

2.2 Information about the incident is received, gathered confirmed and communicated

2.3 First response is planned and implemented with roles and responsibilities clearly identified

2.4 Response to incident is carried out by the most effective route

2.5 Incident risks and hazards are identified and assessed to maximise officer and public safety

2.6 Safe areas are identified and established

2.7 Effective first response command and control is exercised and further assistance is requested where incident cannot be resolved by attending parties

2.8 Area concerned is evacuated, cordoned and contained in accordance with operating procedures

3. Conduct searches

3.1 Decision to search is made and conducted with due regard to lawful authority and/or client requirements and organisational procedures

3.2 Methodological search process is undertaken in accordance with operational and occupational health and safety (OH&S) policies and procedures

3.3 Item/s found are either contained, seized, recorded or stored in accordance with organisational policies and legislative requirements

3.4 Any damage and/or injuries incurred are accurately documented as per organisational policy

4. Caution, report or arrest persons

4.1 Breachesof the law are identified in accordance with relevant jurisdictional law, policies and procedures

4.2 Personal discretion is used to caution, report or arrest and actions taken are explained to the person/s concerned in accordance with organisational guidelines and professional codes of conduct

4.3 Person/s are released from custody when criteria that formed the basis for the arrest no longer exists

4.4 Person/s held in custody are transferred to relevant jurisdiction in accordance with organisational policies and procedures

5. Carry out post incident actions

5.1 Notebook entries are recorded to document all actions and observations

5.2 Reports are completed and submitted to relevant personnel in accordance with organisational policies and procedures

Required Skills

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

apply tactical awareness techniques and strategies

assess risk in handling incidents

communicate effectively to manage incidents and to provide situation reports by:

speaking clearly and concisely in public

using radio communication

communicating in writing

direct and control traffic

follow duty of care towards persons in custody

implement first response command and control procedures

implement situational awareness processes and procedures

make and report on, observations

patrol

search

solve problems and make decisions

use defensive tactics

work in a team

Required Knowledge

cordon and containment principles

critical incident roles and responsibilities

cultural diversity, which encompasses respect for and the accommodation of the culture, language and religion of others

human behaviour (individual and group) and the impacts of age, gender, ethnicity, social background and recreational practices such as drugs and alcohol

issues/problems that can arise with persons in custody

officer safety principles

organisational policies, procedures and guidelines (such as relevant legislation; operational, corporate and strategic plans; operational performance standards; operational policies and procedures; organisational personnel and occupational health and safety practices and guidelines; organisational quality standards; organisation's approach to environmental management and sustainability)

potential risks associated with operational protective service roles and responsibilities

protective service responsibilities contained within the National Counter Terrorism Plan

search and evacuation procedures

strategies to optimise safety under a range of operational scenarios

tactical communication

traffic direction principles

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

communicate effectively with the public and with fellow officers

present information clearly and accurately in public.

Consistency in performance

Competency should be demonstrated over time in a range of actual or simulated workplace environments.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in a simulated environment and/or in the workplace using a wide range of scenarios.

Specific resources for assessment

Access is required to:

facilities and locations to conduct patrols, respond to incidents, conduct searches and control traffic.

Method of assessment

This unit may be assessed with the following unit/s:

PUAPOLGD001A Maintain police operational safety

PUAPOLGD005A Use and maintain police operational equipment

PUAPOLGD011A Manage personal and ethical performance.

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.

Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions.


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Patrols may be on foot, vehicle, bike and may include:

Airports

Embassies, high commissions, consulates and official residences

Official establishments

Other government facilities

Overseas missions

Other areas as directed by governmental and organisational requirements

Incidents may include:

Aircraft crash

Aircraft hijacking

Alarms

Assassination or attempted assassination

Bomb threats

Chemical, biological, radiological and nuclear (CBRN)

Critical infrastructure outage

Damage to commonwealth property

Demonstrations

Domestic altercations

Hostage takers

Identified explosive device

Other terrorist or criminal activity

Natural disasters (fire, gas leak)

Post bomb blast

Suspect items

Suspect persons

Suspicious vehicles

Theft of property

Traffic accidents or incidents

Trespassers

Search may include:

Aircraft

Buildings

Open areas

Persons

Property

Route searches

Vehicles

Vessels

Breaches of the law may include:

Criminal activity

Protective service offences

Unlawful activity

Reports may include:

Incident reports

Information reports

Log book entries

Note book entries

Occurrence reports

Use of force reports

Verbal reports


Sectors

Not applicable.


Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.