ELEMENT

PERFORMANCE CRITERIA

1. Respond to emergency reports, signals and warnings

1.1 Emergency reports, signals and warnings are identified and appropriate action is taken.

1.2 Emergency situations and possible further development are assessed and relevant action is taken according to workplace emergency procedures.

1.3 Arrangements are made for people who may require assistance.

1.4 Emergency stations are attended and operated according to workplace emergency procedures.

1.5 Suitable identification is worn according to workplace emergency procedures and relevant standards.

2. Initiate and control initial emergency response

2.1 Initial emergency response is initiated and carried out according to the workplace emergency procedures or authorised instruction.

2.2 Evacuated areas are checked according to workplace emergency procedures.

2.3 Results of the evacuation of an area are reported to the relevant person according to the workplace emergency procedures.

2.4 People are accounted for appropriately after the evacuation and the results are reported to the relevant person according to the workplace emergency procedures.

2.5 Persons not accounted for are reported in accordance with workplace emergency procedures.

3. Anticipate the further development of emergencies

3.1 Emergency responses are based on the emergency management plan, taking into account the current situation and possible further development.

3.2 Possible further development of emergency situations is continually assessed, reported to the relevant person and acted on according to workplace emergency procedures.

4. Assist with post initial response

4.1 Emergency evacuation or alternative action is completed before any post initial response activities are undertaken.

4.2 Post initial response activities are conducted under the control of the relevant person and are consistent with the workplace emergency plan.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

ability to relate to a range of people from a range of cultural, linguistic, social and ethnic backgrounds, and a range of physical and intellectual abilities

apply methods of accounting for people

assist people who need assistance

carry out a search pattern within an area

communicate clearly by the means specified in the workplace emergency procedures

contribute to emergency management planning

exercise leadership within a workplace emergency context

use equipment assigned to assist with implementing the workplace emergency procedures

Required Knowledge

arrangements for evacuating people who need support

assessing and anticipating the progress of emergencies that might reasonably be expected in the workplace

command, control and coordinate function of the emergency control organisation

context of own role within the workplace emergency procedures

emergency assessment and reporting procedures

emergency reporting signals, alarms, warnings and procedures

emergency response and operating procedures

members of the emergency control organisation and their roles and responsibilities

evacuation priorities

hazard identification

precautions to be taken during emergencies and during an evacuation

methods of accounting for people during and after emergencies

methods of summoning first aid to occupants or visitor injured during an emergency evacuation

need to keep the relevant person informed of the developing situation

post initial response emergency activities

responses to meet the various situations

workplace procedures

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to respond to emergency reports, signals and warnings appropriately; to supply clear directions under emergency conditions; to make decisions appropriate to the situation; to keep others appropriately informed; to respond according to the workplace emergency procedures; and to take on a leadership role consistent with the emergency control organisation.

Consistency in performance

Competency should be demonstrated over time with a range of emergencies that could be expected in the workplace.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in the workplace or in a simulated workplace.

Specific resources for assessment

Access to scenarios that reflect a range of emergency situations that may be expected in the workplace.

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Emergency reports, signals and warnings may include:

audible/visual alarms

audible or vibrating pagers

coded or uncoded public address announcements

e-mail

screen alerts

stench alarms

verbal alert

People who may require assistance may include:

babies and children

people with a mobility, intellectual, visual, auditory or sensory impairment, either temporary or permanent, who require assistance during an emergency response

people from diverse cultural and linguistic backgrounds

people who are injured

people who are not able to comprehend the instructions given

pregnant women

the elderly

Emergency stations may include:

assembly or marshalling points

designated telephone or intercom

designated muster points

emergency control point

master emergency control point

warden’s inter-communication point (WIP) phones

Identification may include:

armbands

helmets, caps, hats

uniforms

tabards, vests or other distinguishing/distinctive clothing

Initial emergency response may include:

to evacuate

not to evacuate

to partially evacuate

advice or requests for emergency services

alternative evacuation

lateral evacuation

any guidance from emergency response team

designated assembly area

evacuation routes and destination

not to re-enter the evacuated area until directed by emergency personnel

shelter in place/lockdown

relocating or providing welfare services for evacuated persons

restricting entry to danger areas

searching floors or areas

supplying emergency equipment

use of response equipment

Relevant person may include:

emergency control organisation members

emergency services personnel

people with overall evacuation control responsibility or a person delegated with this responsibility

police, fire and emergency services

Post initial response activities may include:

assisting with recovery activities

assisting with authorised restoration of normal activity

participating in debriefing

providing advice

requests for emergency services or specialist response team

relocating or providing welfare services for evacuated persons

restricting entry to danger areas

security

supplying emergency equipment

checking the welfare of evacuees