Application
This unit describes the performance outcomes, skills and knowledge required to provide lash and brow services that include shaping and colouring.
It requires the ability to consult with clients, and select suitable products and equipment required to perform lash and brow services. Lash and brow services can be an individual treatment or form part of a series of treatments.
This unit applies to beauticians and beauty therapists who work in beauty salons and spas. In this environment they make routine decisions within a defined range guided by manufacturer information and organisational policies and procedures.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Establish client priorities. | 1.1 Access and review client treatment plan if available. 1.2 Confirm lash or brow requirements with client. 1.3 Perform a patch test according to manufacturer instructions and identify skin reactions. 1.4 Identify contraindications to service, and refer client to appropriate professional, as required. 1.5 Explain service sequence and factors that may restrict treatment. 1.6 Confirm revised treatment plan, record updates and obtain client consent. |
2. Prepare for lash and brow service. | 2.1 Prepare treatment area, equipment and self. 2.2 Prepare client and select products. 2.3 Use energy, water and other resources efficiently during preparation and subsequent service process. |
3. Chemically treat eyelashes and eyebrows. | 3.1 Cleanse eye area to thoroughly remove eye make-up. 3.2 Perform chemical treatment procedure according to manufacturer instructions and treatment plan. 3.3 Apply post-treatment product according to manufacturer instructions. |
4. Shape eyebrows. | 4.1 Cleanse eyebrows and surrounding area to thoroughly remove make-up. 4.2 Test wax temperature, adjust as required and maintain for duration of eyebrow service. 4.3 Apply and remove wax using single use applicators to shape eyebrows. 4.4 Check wax product is removed from skin. 4.5 Use tweezers to finalise eyebrow shape. 4.6 Apply aftercare product according to manufacturer instructions. |
5. Review service and provide post service advice. | 5.1 Evaluate service with client. 5.2 Record outcomes of service on client treatment plan. 5.3 Provide aftercare advice and recommend products and future treatments. 5.4 Rebook client for future treatment as required. |
6. Clean service area. | 6.1 Clean service area, equipment and surfaces according to organisational policies and procedures. 6.2 Restock equipment and products in preparation for next treatment. 6.3 Dispose of general waste to minimise negative environmental impacts according to organisational policies and procedures. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of job role, and:
communicate, follow and adjust treatment plan to provide eight lash and brow treatments to clients suitable for the established client treatment objectives including two or more of the following services:
eyebrow shape
eyebrow tint
eyelash tint
design, record and maintain treatment plan and records for each of these clients specifying the details of:
adverse effects
contraindications
eyebrow shape
products used
service provided
skin sensitivity
service outcomes
safe and suitable use of the following products:
wax:
hot
strip
eyelash and brow tints
present self, according to organisational policy
comply with health and hygiene regulations and requirements
clean, prepare and maintain treatment area according to organisational policy.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
state or territory and local health and hygiene regulations and requirements relevant to lash and brow services
organisational policies and procedures relevant to lash and brow services:
difference between cleaning, disinfection and sterilisation
benefits of chemical and physical disinfection
methods of cleaning, disinfection and sterilisation
infection control procedures
when to sterilise tweezers
infection control procedures relevant to lash and brow services:
difference between cleaning, disinfection and sterilisation
benefits of chemical and physical disinfection
methods of cleaning, disinfection and sterilisation
infection control procedures
when to sterilise tweezers
infection control procedures and application of standard precautions as they apply to providing lash and brow services
scope of practice of when to refer client to other practitioners
organisational policies and procedures:
client record management
equipment use and maintenance
incident reporting
linen use and laundry procedures
personal hygiene and presentation
presentation of treatment area
waste disposal
work health and safety
simplified cross section of skin
hair structure and growth:
hair growth cycle and relationship to hair removal:
anagen stage
catagen stage
telogen stage
hair growth patterns
hair types:
vellus
terminal
factors effecting hair growth:
hormonal
hereditary
drugs and chemicals
effects of waxing and tweezing on hair
histology of hair
features and safe use of lash and brow products:
wax
bleaching agents
dyes and tints
contraindications and their relationship to lash and brow services:
acne
allergies to products
infection in the eye or the eye area
bacterial, fungal, parasitic and viral infections
rashes
skin allergies
appearance, causes and required action steps for the following skin reactions to lash and brow services:
eye inflammation
infections of eye or surrounding area
spotting on skin
hive like reactions
ingrown hair
infection of hair follicle
sustainable operating procedures for the conservation of product, water and power
aftercare advice, products and future treatments to maintain client treatment objectives.
Assessment Conditions
Skills must be demonstrated in a beauty industry environment; this can be:
a beauty industry workplace or
a simulated beauty workplace set up for the purpose of skills assessment, that provides services to paying members of the public.
Assessment must ensure access to:
paying clients, both new and regular, with different lash and brow requirements, who have the expectation that the services provided reflect those of a commercial business
hand washing facilities:
basin
hot and cold running water
liquid soap
single use towels or hand dryer
relevant workplace documentation:
blank client records
organisational policies and procedures relevant to lash and brow services
safety data sheets for cleaning products.
Assessment must ensure use of:
cleaning and disinfection products and equipment
disposable wax applicators
hot and strip wax products from comprehensive and professional product range
hot wax pots
tweezers
wax strips
individual work station consisting of:
treatment table with safe working access at both ends and sides
individual electricity supply
magnifying lamp
operator chair
trolley for products, bowls and equipment
personal protective equipment:
disposable gloves
aprons
tints from comprehensive and professional product range
treatment towels or linen, or disposable linen.
Assessment activities that allow the individual to:
provide lash and brow services within commercially realistic speed, timing and productivity
demonstrate competency in an environment reflective of real work situations
manage tasks and contingencies in the context of the job role.
Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors and:
hold a qualification as a beautician or beauty therapist
have worked as a beautician or beauty therapist for at least three years where they have applied the skills and knowledge of this unit of competency.
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. | |
Skill | Description |
Reading skills to: | interpret and follow manufacturer instructions for safe use of products and equipment. |
Oral communication skills to: | use open and closed probe questions to clarify and confirm client requirements. |
Numeracy skills to: | calculate product quantities and prices. |
Initiative and enterprise skills to: | identify and take opportunities to sell additional products and services. |
Technology skills to: | use client software to update client notes, rebook future treatments, record stock data and product purchases. |
Sectors
Beauty
Competency Field
Facial Services