Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AHCWRK509A, 'Provide specialist advice to clients'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Provide specialist advice to clients' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Develop and maintain specialist knowledge | 1.1. A comprehensive knowledge and understanding of specialist information is actively and regularly researched from industry and other sources. 1.2. Characteristics of industry practices, products and services are identified and understood using available documentation. 1.3. Information is accurately documented and maintained in a format consistent with enterprise requirements. 1.4. Acquired knowledge is applied to improve quality within personal work areas. |
2. Consult with clients | 2.1. Consultation with clients is conducted in a professional and courteous manner according to enterprise requirements. 2.2. Appropriate interpersonal skills are used to facilitate accurate and relevant exchange of information. 2.3. Work practices reflect sensitivity to client's requirements, specific needs and cultural, family and individual differences. |
3. Provide a response to client enquiries and need | 3.1. Information relevant to client's needs is prepared in line with enterprise requirements. 3.2. Information emphasises issues relevant to client needs. 3.3. Information is based on sound research practices and preparation is achievable within enterprise resources. 3.4. Evidence in support of information is researched, shown to be verifiable and documented in a suitable format. 3.5. Information is structured to identify clear benefits to clients and the organisation. 3.6. Information is documented and presented in a professional format and style to the client for consideration and discussion. 3.7. Client feedback is evaluated by survey to improve future provision of technical information and professional services. |