Supervise cabin operations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AVII4013, 'Supervise cabin operations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Supervise cabin operations' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Plan and prepare for flight

1.1

Liaison with relevant flight crew is undertaken to confirm departure tasks

1.2

Cabin preparation tasks are confirmed as completed and reported to appropriate flight crew

1.3

Flight crew are briefed on aircraft passenger and cargo load details as required

2

Supervise cabin service and resources

2.1

Cabin service standards are monitored throughout the flight in accordance with enterprise standards

2.2

Crew members are assisted to prioritise workload

2.3

Consultation with senior flight crew and other crew members is undertaken to determine improvements in efficiency and service levels

2.4

Aircraft stores and supplies are managed to achieve a cost effective result for the airline, while maintaining high quality customer service

2.5

Operational difficulties and problems are anticipated and resolved

2.6

Incidents related to unlawful interference with aviation during flight are resolved in accordance with regulatory requirements

3

Use and maintain aircraft cabin equipment

3.1

Cabin equipment is used in accordance with manufacturer instructions and enterprise procedures

3.2

Faults are accurately diagnosed and promptly reported in accordance with enterprise procedures

4

Complete administrative requirements

4.1

Cabin operations administrative documentation is completed at the appropriate time in accordance with airline procedures and regulatory requirements

4.2

Input about operational requirements is provided to appropriate personnel in accordance with enterprise procedures