Provide leadership in the workplace

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBFLM502A, 'Provide leadership in the workplace'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Provide leadership in the workplace' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

Elements and Performance Criteria


Performance Criteria


Model high standards of management performance and behaviour


Management performance and behaviour meets the organisation's requirements


Management performance and behaviour serves as a positive role model for others


Performance plans are developed and implemented in accordance with the organisation's goals and objectives


Key performance indicators are established and used to meet the organisation's goals and objectives


Enhance the organisation's image


The organisation's standards and values are used in conducting business


Standards and values considered to be damaging to the organisation are questioned through established communication channels


Personal performance contributes to developing an organisation which has integrity and credibility


Influence individuals and teams positively


Expectations, roles and responsibilities are communicated in a way which encourages individuals/teams to take responsibility for their work


Individual's/team's efforts and contributions are encouraged, valued and rewarded


Ideas and information receive the acceptance and support of colleagues


Make informed decisions


Information relevant to the issue(s) under consideration is gathered and organised


Individuals/teams participate actively in the decision making processes


Options are examined and their associated risks assessed to determine preferred course(s) of action


Decisions are timely and communicated clearly to individuals/teams


Plans to implement decisions are prepared and agreed by relevant individuals/teams


Feedback processes are used effectively to monitor the implementation and impact of decisions

Qualifications and Skillsets

BSBFLM502A appears in the following qualifications:

  • PUA51206 - Diploma of Public Safety (Defence Public Affairs)
  • PUA50806 - Diploma of Public Safety (Defence Chaplaincy)