Manage operational plan

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBFLM505B, 'Manage operational plan'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage operational plan' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

Elements and Performance Criteria


Performance Criteria


Develop operational plan


Resource requirements are researched, analysed and documented and an operational plan is developed and/or implemented in consultation with relevant personnel, colleagues and specialist resource managers


Consultation processes are developed and/or implemented as an integral part of the operational planning process


Operational plans are developed to contribute to the achievement of the organisation's performance/business plan


Details of the operational plan include the development of key performance indicators to measure organisational performance


Contingency plans are developed and implemented at appropriate stages of operational planning


The development and presentation of proposals for resource requirements are assisted by a variety of information sources, and specialist advice is sought as required


Plan and manage resource acquisition


Strategies are developed and implemented to ensure that employees are recruited and/or inducted within the organisation's human resource management policies and practices


Strategies are developed and implemented to ensure that physical resources and services are acquired in accordance with the organisation's policies, practices and procedures


Monitor and review operational performance


Performance systems and processes are developed, monitored and reviewed to assess progress in achieving profit and productivity plans and targets


Budget and actual financial information is analysed and interpreted to monitor and review profit and productivity performance


Areas of under performance are identified, solutions recommended, and prompt action is taken to rectify the situation


Systems are planned and implemented to ensure that mentoring and coaching are provided to support individuals and teams to use resources effectively, economically and safely


Recommendations for variations to operational plans are negotiated and approved by designated persons/groups


Systems are developed and implemented to ensure that procedures and records associated with documenting performance are managed in accordance with the organisation's requirements

Qualifications and Skillsets

BSBFLM505B appears in the following qualifications:

  • AUR50105 - Diploma of Automotive Management
  • AUR40105 - Certificate IV in Automotive Management
  • SIR50107 - Diploma of Retail Management