Prepare for work in the community sector

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCS211A, 'Prepare for work in the community sector'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Prepare for work in the community sector' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Identify and apply industry information

1.1 Identify current issues that impact on the work area/organisation and differentmodels of work in community services

1.2 Access a range of legislation and procedural requirements relevant to employment in the community services industry

1.3 Identify key community services industry organisations able to provide information and assist individuals and enterprise

1.4 Identify various roles and demonstrate an understanding of rightsand responsibilities of employee and employer

1.5 Demonstrate commitment to comply with applicable legislative and procedural requirements through own conduct and/or ethics

2. Demonstrate commitment to values and philosophiesunderpinning work in the sector

2.1 Demonstrate in work undertaken, consideration and understanding of the underpinning values and philosophy of the sector

2.2 Demonstrate a commitment to access and equity principles in work in the sector

2.3 Identify personal values and attitudes and take into account when implementing work activities

3. Identify future career opportunities

3.1 Identify key industry sectors and occupations

3.2 Identify possible career directions in the community services industry or organisation and discuss with appropriate persons

3.3 Take into account personal values and attitudes regarding work and business when planning future work/career directions

3.4 Assess current skills and knowledge against a checklist of target competencies

3.5 Identify opportunities for additional skills in consultation with appropriate persons

4. Work in a team

4.1 Display courteous and helpful manner at all times

4.2 Complete allocated tasks as required

4.3 Seek assistance when difficulties arise

4.4 Use questioning to clarify instructions or responsibilities

4.5 Identify and display non discriminatory attitudes

4.6 Identify work and personal priorities and demonstrate a balance achieved between competing priorities

4.7 Apply time management strategies to work duties

4.8 Observe appropriate dress and behaviour in the workplace

Qualifications and Skillsets

CHCCS211A appears in the following qualifications:

  • CHC10108 - Certificate I in Work Preparation (Community services)
  • CHC20108 - Certificate II in Community Services