Establish and monitor participation plans

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCS408B, 'Establish and monitor participation plans'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Establish and monitor participation plans' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Research all current information on the customer

1.1 Review records of any previous interaction with Centrelink

1.2 Identify potential issues for discussion

1.3 Research information to assist in providing advice for accuracy and relevance

2. Assessment of circumstance and capacity

2.1 Assess barriers to workforce participation

2.2 Estimate readiness for increased economic participation

2.3 Demonstrate support and understanding of the customer's capacity

3. Promote specific benefits to the customer

3.1 Identify future goals

3.2 Discuss opportunities for increased participation

3.3 Consider concerns about changes in patterns of participation

3.4 Provide information and advice to support courses of action

4. Develop a plan of action

4.1 Develop achievable and agreed steps

4.2 Confirm areas of responsibility for each step

4.3 Clarify and agree to involvement of other services

4.4 Ensure customer agrees to commit to all aspects of the participation plan

4.5 Record the participation plan in the agreed format

5. Monitor the participation plan

5.1 Monitor delivery of appropriate Centrelink services to ensure agreed services are provided

5.2 Monitor customer's commitment to agreed actions against the participation plan

5.3 Check the longer term arrangement to support ongoing progress

5.4 Check customer progress and satisfaction with the level of support

5.5 Make improvements to participation plan and service delivery as required

Qualifications and Skillsets

CHCCS408B appears in the following qualifications:

  • CHC42508 - Certificate IV in Community Services (Information, advice and referral)