Work effectively with carers as a mental health peer worker

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCPWK005, 'Work effectively with carers as a mental health peer worker '.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Work effectively with carers as a mental health peer worker ' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish and maintain effective relationships with mental health carers

1.1 Use lived experience to establish and maintain a safe and positive working relationship with other carers

1.2 Clarify role of carer peer worker at initial engagement to clarify role expectations and define appropriate relationship guidelines

1.3 Build effective communication strategies to clarify meaning and build a working relationship based on shared understanding

1.4 Discuss with the carer their needs and goals, identify supports and using a strengths based approach address these needs

1.5 Collaborate with the carer to establish a carer support plan

2. Facilitate access to resources and information

2.1 Provide information about opportunities and strategies for carers to achieve their preferred support

2.2 Provide information, resources and education on a range of matters relating to carer, family and natural supports

2.3 Maintain accurate information and regularly review for currency and relevance

2.4 Compile carer developed resources and literature for access by service users and staff

3. Provide support and services

3.1 Use strategies to ensure all interactions with carers uphold the principles and practices of peer work

3.2 Collaborate with carers and relevant others to ensure that individual and cultural needs are addressed

3.3 Collaborate with carers to ensure appropriate levels and opportunities for carer consultation

3.4 Facilitate and support carer networks and represent carer perspectives

3.5 Respond promptly and supportively to carers in distress or crisis, in accordance with duty of care and organisation policies and procedures

3.6 Complete documentation, records of service and reports as this applies to carer peer work

3.7 Follow organisation’s policy and procedures, particularly in relation to code of conduct, ethics, duty of care, record keeping, confidentiality and privacy, as this applies to carer peer work

3.8 Identify and minimise role strain, role conflict and role confusion issues in a timely way

3.9 Maintain boundaries appropriate to the delivery of peer delivered services

4. Work collaboratively with other staff

4.1 Discuss limits of own knowledge, abilities and work role and make appropriate referrals in accordance with organisation’s policy and procedures

4.2 Work collaboratively with other service staff and mental health workers to support holistic and seamless services

4.3 Contribute to policy development about peer issues

4.4 Promote the service and peer work to other workers