Cost and quote sustainable product and service provision

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPCMN4010A, 'Cost and quote sustainable product and service provision'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Cost and quote sustainable product and service provision' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Identify products and services related to sustainability.

1.1 Purpose, benefits and practices of sustainability are researched and analysed.

1.2 Current products and services are reviewed and analysed to identify their ability to provide sustainable solutions to customers.

1.3 Financial costs and returns associated with delivering current sustainable product and service solutions are identified, analysed using standard financial methods, and recorded.

1.4 Research is conducted to identify new and emerging sustainable products and services that may be attractive to customers.

1.5 Government policies and incentives regarding the implementation of sustainable products and services are accessed and reviewed.

2. Finalise customer requirements.

2.1 Customer is consulted to determine business objectives, as well as nature, size and volume of required products and services.

2.2 Characteristics of the product or service and their contribution to providing sustainable solutions for the customer are described and clarified.

2.3 Timelines for delivery of the product or service are discussed and finalised.

2.4 Constraints and potential risks associated with the progress of the project are communicated to the client.

2.5 Formal project brief is negotiated and agreed with customer.

3. Negotiate and cost solutions.

3.1 Alternative solutions that reflect project brief and meet customer requirements are sourced and evaluated.

3.2 Comparison of product or service characteristics in relation to performance, price and sustainability is made and discussed with the customer where required.

3.3 Product and costing information is sourced and interpreted according to company requirements.

3.4 Full costs, taxes and profit margin are calculated according to company requirements.

3.5 Calculations are checked, and detailed and legible records of methods of calculations are kept according to company requirements.

4. Finalise quotation.

4.1 Documentation is prepared that includes accurate details of the cost of product or service and conditions and limitations, according to company and legislative and regulatory requirements.

4.2 Quotations are provided to customer in standard format according to company requirements.

4.3 Options, with secondary quotations, are offered according to company requirements.

4.4 Variations required by the customer are identified, negotiated, costed and recorded according to company requirements.

4.5 Details of quotations are recorded accurately and legibly and are retained on file according to company requirements.

Qualifications and Skillsets

CPPCMN4010A appears in the following qualifications:

  • CPP40611 - Certificate IV in Property Services (Operations)