Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPDSM4011A, 'List property for lease'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Reference books for 'List property for lease' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
1Promote agency's property management services.
1.1 Promotional activitiesfor gaining new agency listings are evaluated and implemented in line with agency practice and legislative requirements.
1.2 Promotional activities aimed at existing agency clients to attract new listings are planned and implemented in line with agency practice and legislative requirements.
1.3 Business and personal referral networks are established and maintained in order to attract property listings.
1.4 Communication with agency sales department is maintained to identify potential new listings and provide sales staff with rental appraisals.
2Establish client requirements.
2.1 Enquiriesfrom potential clients regarding property listings are handled promptly to enable high quality service delivery according to agency practice.
2.2 Appropriate rapport is established with potential client.
2.3 Client requirements regarding property are clarified and accurately assessed using appropriate interpersonal communication techniques.
2.4 Appointment is made with client to discuss property listing in line with agency practice.
3Plan property listing presentation.
3.1 Preparations are made for property listing presentation in line with agency practice.
3.2 Promotional materialand listing kit are prepared to highlight benefits of agent and agency in line with agency practice, ethical standards and legislative requirements.
4Deliver property listing presentation.
4.1 Visual inspection of property is conducted to provide client with a realistic range of marketing and leasing options.
4.2 Key decision makers are identified to ensure that their needs and concerns are met in the listing presentation.
4.3 Market influences likely to affect the property listing are discussed with the client.
4.4 Recommended property improvements, estimated costs and likely influence on leasing of property and rental return are discussed with the client.
4.5 Property appraisal is provided that includes realistic estimate of likely rental return.
4.6 Promotional materials, agency listing kit and relevant legal and financial information are used to support the listing presentation.
4.7 Appropriate marketing activities are discussed with client.
4.8 Agency services, fees and charges are discussed with the client.
4.9 Client is given time and space to evaluate agency services while time is used to maximum advantage to promote agency.
4.10 Client questions are answered fully and honestly.
4.11 Effective interpersonal communication skills are used to respond to client questions and concerns.
5Finalise property listing.
5.1 Client agreement to list property with agency is confirmed.
5.2 Statutory and agency listing documentation is explained to client in line with agency practice and legislative requirements.
5.3 Agency fees and conditions are negotiated and agreed with the client.
5.4 Effective communication skills and negotiation techniques are used to respond to client questions and concerns.
5.5 Property details are recorded accurately and correctly.
5.6 Listing documentation is completed in line with agency practice and legislative requirements.
6Record and act on instructions.
6.1 Client instructions are recorded to meet legislative requirements and agency record-keeping requirements.
6.2 Business documents are produced to reflect advice to relevant parties involved in the listing transaction.
6.3 Information to clients is provided to reflect progress made within the terms of the agreement.