Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSISV507A, 'Implement claim recovery procedures'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Implement claim recovery procedures' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Establish viability of recovery | 1.1. Sources and rights of recovery are identified 1.2. Accurate calculation of achievable recovery amounts is made 1.3. Extent of recovery success is evaluated |
2. Evaluate recovery methods | 2.1. The benefit to the organisation of using each of the available recovery methods is determined following organisation operating procedures 2.2. Methods are assessed for compliance with relevant legislative and organisation policy requirements 2.3. Recovery action decided upon is appropriate to circumstances of loss 2.4. Recovery of correct amount from reinsurers is instigated where appropriate 2.5. Where necessary loss recovery agents are appointed to undertake loss recovery |
3. Implement and monitor recovery progress | 3.1. Demand is issued to responsible party 3.2. Knock for knock is confirmed, if applicable 3.3. Diary system is utilised to monitor follow-up 3.4. Referral is made to solicitor or other relevant service provider, if applicable 3.5. Recovery is implemented and followed up within specified timeframes and organisation guidelines |
4. Negotiate recovery settlement | 4.1. Recovery settlement is negotiated on best terms according to organisation policy 4.2. Negotiation is completed within timeframes and organisation procedures |
5. Process monies | 5.1. File is checked to determine whether recovery money has been received 5.2. Payment information is preparation and entered on the system to facilitate payment of claim by finance department, where applicable 5.3. Where applicable, client's share of recovery money is paid promptly 5.4. Claims are finalised according to legislation, regulations, organisation operating procedures and codes of practice, if applicable |
6. Record outcome | 6.1. All relevant records and files are promptly updated to display recovery action, amounts, and so on 6.2. Underwriter is advised of any special circumstances, if applicable |