Maintain equipment and software in working order

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICAS3115B, 'Maintain equipment and software in working order'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Maintain equipment and software in working order' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Determine and undertake required equipment maintenance

1.1. Examine and review specified equipment and maintenance procedures, in order to determine those procedures that can be handled internally

1.2. Organise and undertake internal maintenance, as specified in the maintenance procedures

1.3. Report problems promptly to appropriate person

2. Diagnose and repair faults

2.1. Assess an existing problem situation and identify the main problem area

2.2. Test the suspected faulty equipment or software for possible failures or performance degradation, utilising available technology

2.3. Organise and analyse the test results

2.4. Review and analyse historical fault data for information of relevance to existing faults

2.5. Develop plans, with prioritised tasks and contingency arrangements, for the repair or replacement of faulty equipment or software, with minimum disruption to client

2.6. Liaise with appropriate person to obtain approval for the plans

2.7. Obtain necessary components and repair the equipment or software in a timely, organised manner, following OH&S standards

3. Update documentation and make recommendations for future maintenance

3.1. Record maintenance and fault data and equipment modifications, in accordance with organisational standards

3.2. Identify and report instances where preventative measures are needed

3.3. Review and update maintenance and fault data and report outcomes periodically to appropriate person

Qualifications and Skillsets

ICAS3115B appears in the following qualifications:

  • ICA20105 - Certificate II in Information Technology
  • ICA30105 - Certificate III in Information Technology
  • PSP30604 - Certificate III in Government (School Support Services)
  • PSP30704 - Certificate III in School Support Services
  • CUF30207 - Certificate III in Broadcast Technology