Send and retrieve information using web browsers and email

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICAU1133B, 'Send and retrieve information using web browsers and email'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Send and retrieve information using web browsers and email' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Access the internet

1.1. Open an internetbrowser and set a home page of personal choice by setting internetoptions

1.2. Adjust the display of the internetbrowser to suit personal requirements

1.3. Modify toolbar to meet user and internetbrowser needs

1.4. Access a particular website, note privacy and other conditions of use and retrieve data

1.5. Enter a uniform resource locator (URL), in the address line of the internet browser

2. Search the internet

2.1. Locate and select appropriate search engine and define search expressions based on the data required

2.2. Save search expression results and present them in a report according to the information requirements

2.3. Create a bookmark within the internetbrowser or a link for the required web page and save it in a bookmark folder

2.4. Modify the internetbrowser options for printing and print a web page

2.5. Close the internet browser

3. Research and apply 'netiquette' principles

3.1. Select searchengine and using key word search research the concept of netiquette (or web etiquette)

3.2. Review rules of good online manners from at least two netiquette sites

3.3. Develop a personal list of netiquette principles to be applied to email and newsgroup discussions

3.4. Check that these are consistent with organisational policies

4. Send and organise messages

4.1. Open an email application package and create a new email message

4.2. Add addressee to the email message

4.3. Compose the text of an email message according to organisational guidelines

4.4. Create and add an automatic signature for the user, so that it appears automatically in every new email message that the user creates

4.5. Attach files to the email message, using the attachment feature

4.6. Determine and set a priority for an email message and spell check and edit text as required

4.7. Send the email message

4.8. Reply to received messages and forward as appropriate, using the carbon copy and forward features

4.9. Open and save an attachment to the relevant folder

4.10. Search for an email message and set a priority setting or delete as necessary

4.11. Sort inbox according to sender's name and date received

4.12. Save email messages in a folder

4.13. Compact folder to save space

4.14. Print an email message

5. Create an address book

5.1. Manually add an email address to the email package address book

5.2. Update the address book by transferring the email address from a received message

5.3. Create a distribution list and send out email message

Qualifications and Skillsets

ICAU1133B appears in the following qualifications:

  • PUA32709 - Certificate III in Public Safety (Intelligence Operations)
  • PUA32409 - Certificate III in Public Safety (Air Dispatch)
  • PUA21110 - Certificate II in Public Safety (Military Skills)
  • CPC60108 - Advanced Diploma of Building Surveying
  • CPC50108 - Diploma of Building Surveying
  • SIS10110 - Certificate I in Sport and Recreation
  • BSB20207 - Certificate II in Customer Contact
  • CHC30808 - Certificate III in Education Support
  • ICA10105 - Certificate I in Information Technology
  • CUF10107 - Certificate I in Creative Industries

And the skillsets: