Facilitate knowledge management

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPMGT012, 'Facilitate knowledge management'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Facilitate knowledge management' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Establish the organisational context for knowledge management

1.1 Identify the organisation’s history, culture, functions, strategic direction, performance and knowledge resources.

1.2 Identify organisational strategies and goals that may be assisted by the development of organisational capability in knowledge management.

1.3 Assess the current knowledge management position of the organisation and determine the strengths and weaknesses of its knowledge resources and activities.

1.4 Undertake consultation with stakeholders to raise and awareness of knowledge management and to establish goals for the business unit and/or the organisation.

1.5 Identify and explore the cultural aspects of knowledge and knowledge management in the context of the organisational environment.

2. Develop capability in knowledge management

2.1 Identify and promote the benefits of knowledge management.

2.2 Develop and align knowledge management initiatives with the overall organisational strategy.

2.3 Develop initiatives to build long-term capability in knowledge management and a culture of sharing knowledge and to create new knowledge in the organisation.

2.4 Build management and stakeholder support throughout knowledge management initiatives to ensure immediate successes are transformed into ongoing benefits.

3. Facilitate knowledge management

3.1 Facilitate methods for creating, discovering and acquiring knowledge in the business unit.

3.2 Promote methods and systems for capturing and storing knowledge.

3.3 Promote methods and systems for presenting, distributing and sharing knowledge.

3.4 Facilitate activities for revising and disposing of knowledge.

4. Integrate aspects of knowledge management with information management

4.1 Integrate processes for the management of explicit knowledge with the organisation’s information management systems.

4.2 Record and store explicit knowledge.

4.3 Facilitate structuring, maintaining and linking of explicit knowledge to related organisational information.

4.4 Manage knowledge and information to improve their integration and use to meet business unit goals.