Gather information through interviews

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPREG012, 'Gather information through interviews'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Gather information through interviews' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare for interview

1.1 Determine the need for an interview and establish the context and requirements.

1.2 Plan interview to ensure desired outcomes are achieved.

1.3 Make interview arrangements.

1.4 Prepare materials to be used during the interview.

1.5 Seek advice on legislative or administrative issues relating to the conduct of the interview.

2. Conduct interview

2.1 Commence the interview following organisational protocols and comply with legislative requirements.

2.2 Conduct interview in a planned manner, with the sequence evident to others who may use the outcomes.

2.3 Select and use questions that are relevant, comprehensive, appropriate to the situation and the interviewee and adhere to the rules of evidence.

2.4 Use problem solving skills to test, compare and contrast information as it is provided to influence the direction of further questions.

2.5 Record information.

2.6 Maintain personal conduct and take account of cultural and ethical issues.

3. Review and correlate information

3.1 Review and clarify information to ensure its relevance and sufficiency prior to concluding the interview.

3.2 Transcribe information if necessary and deal with sensitive information appropriately.

3.3 Conduct detailed analysis and identify and note incomplete and irregular information or followed up in accordance with the nature of the interview.

3.4 Confirm behavioural characteristics of significance to the purpose of the interview.

3.5 Undertake post-interview activities.