Manage discourses in general settings

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPTIS042, 'Manage discourses in general settings'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage discourses in general settings' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Set up discourse

1.1 Establish assignment requirements with clients.

1.2 Identify factors that may compromise interpreter effectiveness.

1.3 Arrange work environment to assist performance and ensure interpreter safety, comfort and effectiveness.

2. Agree process

2.1 Confirm relationships between and with participants according to established interpreting protocols.

2.2 Explain the role of the interpreter and identify areas requiring further clarification.

3. Manage flow of communication

3.1 Assess participant attributes and use appropriate communication style.

3.2 Advise speakers on length, pace and mode of delivery in a professional and courteous manner.

3.3 Address problems affecting communication flow.

4. Monitor and maintain message transfer

4.1 Monitor and identify miscommunications

4.2 Seek and provide clarification where required.

4.3 Identify personal and professional limitations in managing discourses and take necessary steps to remediate these.

4.4 Seek assistance from appropriate persons in challenging situations to manage discourse breakdown and restore communication.

5. Evaluate discourse management

5.1 Seek and analyse feedback on discourse and evaluate effectiveness of performance.

5.2 Take advice on issues and solutions and explore and develop strategies to improve practice.