Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPWPR403A, 'Support the provision of workplace relations information'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Support the provision of workplace relations information' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Develop workplace relations knowledge | 1.1. Current and historical information on workplace relations framework and legislation is sourced, reviewed, interpreted and confirmed. 1.2. Changes to workplace relations framework and legislation are monitored, interpreted and applied. 1.3. Personal knowledge gaps are identified and appropriate training or information is sought in consultation with relevant manager. 1.4. Complex issues are referred to senior staff and reviewed to develop knowledge. |
2. Develop enquiry response capability | 2.1. Roles and responsibilities of various stakeholders in workplace relations matters are identified and confirmed with colleagues and relevant managers. 2.2. Common concerns and issues of various stakeholders in workplace relations matters, and past resolution details, are researched and interpreted to inform response to enquiries. 2.3. Difficulties in providing information are resolved promptly or referred to appropriate persons according to organisational policies. 2.4. Strategies for effective communication with diverse enquirers are researched, validated and implemented. |
3. Interpret and communicate workplace relations information | 3.1. Clients and colleagues are assisted to interpret the legislative requirements of workplace relations framework. 3.2. Compliance with workplace relations is promoted with relevant colleagues, stakeholders and groups. |
4. Produce and monitor required records and reports | 4.1. Enquiry records are completed, checked for accuracy and reviewed to identify trends and information gaps. 4.2. Records of referred enquiries are monitored to ensure resolution is achieved. 4.3. System reports are produced according to workplace requirements. |
5. Contribute to improvements in information provision | 5.1. Call trends are discussed with colleagues and relevant managers and response options are considered and applied. 5.2. Appropriate persons are notified of gaps in information resources. 5.3. Call management strategies are shared with colleagues and relevant managers, and suggestions for improvement are suggested, solicited and incorporated into work processes. |