Work with key stakeholders

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SISCCRD304A, 'Work with key stakeholders'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Work with key stakeholders' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes of a Unit of Competency.

Performance Criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the Required Skills and Knowledge section and the Range Statement. Assessment of performance is to be consistent with the Evidence Guide.

1. Identify the role and function of key stakeholders.

1.1. Identify key stakeholders in the sport and recreation sector.

1.2. Access information on and analyse the roles and functions of key stakeholders in the sport and recreation sector.

1.3. Identify key stakeholders and personnel who impact on the organisation.

1.4. Identify decision-making processes within key stakeholder organisations and their impact on the sport and recreation organisation.

1.5. Research what information and resources are available from key stakeholder personnel.

2. Develop and implement strategies to promote effective working relationships with stakeholders.

2.1. Develop organisational strategies to facilitate an effective rapport with stakeholders.

2.2. Communicate with stakeholders to establish their needs according to organisational policies and procedures.

2.3. Adopt communication approaches which are appropriate to the needs of stakeholders.

2.4. Implement organisational strategies in interactions with stakeholders according to organisational policies and procedures.

2.5. Maintain working relationships with stakeholders according to organisational policies and procedures.

3. Evaluate relationships with stakeholders.

3.1. Assess organisational strategies in developing effective working relationships with stakeholders according to organisational policies and procedures.

3.2. Make modifications to strategies in consultation with key organisational and stakeholder personnel.

Qualifications and Skillsets

SISCCRD304A appears in the following qualifications:

  • SIS50110 - Diploma of Facility Management
  • SIS40110 - Certificate IV in Community Recreation
  • SIS30210 - Certificate III in Community Activity Programs
  • SIS40310 - Certificate IV in Outdoor Recreation
  • SIS50310 - Diploma of Outdoor Recreation
  • SIS30510 - Certificate III in Sport and Recreation