Manage the sale or service of wine

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SITHFAB501, 'Manage the sale or service of wine'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage the sale or service of wine' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Research and select wines to meet business objectives.

1.1 Develop or identify business objectives for the sale or service of wine.

1.2 Conduct relevant research on wine products, trends and market characteristics.

1.3 Maximise business opportunities through the development of wine-related products and services, including wine lists, that support business objectives and profitability requirements.

1.4 Identify and develop appropriate opportunities for the promotion of wine.

2. Develop and monitor wine management systems.

2.1 Research, select and purchase appropriate equipment to support wine service and storage in consultation with managers.

2.2 Organise wine storage and cellaring systems that ensure wine quality and business efficiency.

2.3 Establish and monitor systems that ensure effective communication between colleagues on wine-related issues.

2.4 Monitor the quality of wine products and services and provide pro-active support and assistance to colleagues.

2.5 Resolve wine-related issues and challenges and use experience to inform future planning and activities.

2.6 Pro-actively identify opportunities for improvement in wine management systems and make recommendations to managers.

3. Develop and extend wine skills and knowledge for self and others.

3.1 Pro-actively evaluate own skills and knowledge to identify gaps and opportunities for further skills development.

3.2 Access opportunities to extend wine skills and knowledge.

3.3 Provide timely and accurate advice to other staff and colleagues on wine and wine-related matters.

3.4 Organise or provide suitable training to staff on wine and wine service.

3.5 Maximise business and professional development opportunities through liaison with other members of the wine community and wine suppliers.