Manage the operation of a tow truck

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver TLIC3035A, 'Manage the operation of a tow truck'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage the operation of a tow truck' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1Carry out pre-operational checks on the tow truck

1.1 The pre-operational checks for the tow truck are carried out as per government regulations, manufacturers requirements, and workplace policies and procedures

1.2 All faults and defects identified during checks are repaired or reported in accordance with workplace procedures

1.3 Checks are made to ensure that the vehicle or load being towed or carried is secured as per tow truck operational practice and regulatory requirements

2Drive a tow truck carrying or towing a vehicle or other load

2.1 The tow truck is manoeuvred in accordance with the established towing practice, regulations/permit requirements for the class of vehicle involved and the vehicle being towed or the load being carried

2.2 Appropriate defensive driving techniques are applied for the prevailing road, traffic and weather conditions

2.3 The tow truck is driven along appropriate routes in accordance with the relevant codes, relevant government regulations and workplace policies

2.4 The vehicle or load is transported and the vehicle manoeuvred in accordance with any required precautions relating to unusual/special characteristics of the load and/or relevant government regulations pertaining to the special load

2.5 Signs or indicators are fixed to the vehicle if required

2.6 In the event of a driving emergency, appropriate procedures are followed taking into account the vehicle being towed or the load being carried

2.7 Symptoms of fatigue are recognised and appropriate fatigue management strategies are applied during towing operations

3Operate ancillary equipment on the tow truck

3.1 A visual check of the internal and external condition of the ancillary equipment on the tow truck is carried out in accordance with workplace procedures

3.2 Towing equipment is tested to ensure it functions correctly to manufacturers specifications

3.3 Towing equipment is operated in accordance with manufacturers specifications and regulatory requirements

3.4 Attachment points used in the towing operation and the weight of the vehicle being towed or load being carried are checked to ensure that they are consistent with established towing practice, regulatory requirements and the permissible safe working loads for the tow truck and its associated towing equipment

4Complete documentation

4.1 Records of tow truck operations and related maintenance of the tow truck and ancillary equipment are kept in accordance with workplace procedures

4.2 All forms and official record requirements related to towing operations are completed in accordance with regulatory requirements and company procedures


Qualifications and Skillsets

TLIC3035A appears in the following qualifications:

  • TLI21210 - Certificate II in Driving Operations
  • TLI21210 - Certificate II in Driving Operations

And the skillsets: