Control centre communication with gas industry stakeholders

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver UEGNSG512, 'Control centre communication with gas industry stakeholders'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Control centre communication with gas industry stakeholders' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Plan control centrecommunication with gas industry stakeholders

1.1

Work schedules, drawings, plans, requirements, workplace procedures and material lists are detailed and communicated to control centre, analysed, as required, and the extent of the preparation of the work determined for planning, coordination and follow-on communication purposes

1.2

Communication work is prioritised and sequenced for efficient and effective outcome following consultation with persons for completion within acceptable timeframes to industry quality standards and in accordance with workplace control centre procedures and guidelines

1.3

Risk control measures for identified communication hazards are prioritised, implemented and evaluated against the work schedule

1.4

Relevant requirements and workplace procedures for communication work is communicated to relevant persons and work sites

1.5

WHS/OHS, environmental and sustainable energy policies and workplace procedures related to communication work are identified to ensure safe systems of work are followed

1.6

Relevant work permits are secured to coordinate the performance of work in accordance with requirements and workplace procedures

1.7

Liaison and communication with authorised persons, authorities, clients, land owners and other relevant parties are undertaken to resolve issues and coordinate work activities

1.8

Persons participating in the communication work are briefed and respective responsibilities coordinated and authorised, as required, in accordance with workplace control centre procedures

2

Identify and carryout gas industry stakeholder communication requirements

2.1

Relevant WHS/OHS, operational and commercial requirements and practices of individual stakeholders are referenced and actioned in accordance with control centre guidelines and workplace procedures

2.2

Work is monitored, performed and/or coordinated in accordance with applicable work schedules and to applicable stakeholder requirements

2.3

Control centre hazard warnings and safety signs are recognised, hazards are assessed and WHS/OHS risks are reported to the authorised persons for directions in accordance with workplace procedures

2.4

Remedial actions are identified and communicated to relevant stakeholders to overcome any shortfalls encountered in the work schedule in accordance with requirements and workplace procedures

2.5

Unplanned situations are responded to in accordance with workplace procedures in a manner that minimises risk to personnel and equipment

2.6

Ongoing monitoring of communication quality of the control centre work are undertaken in accordance with requirements and workplace procedures to ensure that the stakeholder’s agreed communication requirements are adhered to

2.7

Communication with clients is conducted in a professional and courteous manner in accordance with organisational requirements and to contractual agreements and statutory requirements

2.8

Appropriate language and interpersonal skills are used to facilitate accurate and relevant exchange of information

2.9

Enquiries outside area of responsibility/knowledge are referred to the nominated person for resolution

3

Complete procedures for communication and liaison with gas industry stakeholders

3.1

Communication work undertaken is checked against works schedule for conformance with requirements, anomalies are reported and solutions identified in accordance with workplace procedures

3.2

Accidents and injuries are reported and followed up in accordance with requirements/workplace procedures

3.3

Work site is confirmed safe and operational accordance with workplace procedures and status communicated to relevant stakeholders

3.4

Relevant work permit/s are signed off and relevant equipment and processes are returned to service and advised to stakeholders as required

3.5

Notification of completion of work and tasks is communicated to relevant stakeholders in accordance with workplace procedures

3.6

Gas stakeholders and staff are notified of actions required at the completion of any work activity or task

3.7

Agreed outcomes are monitored, as required, and communication to stakeholders in accordance with workplace requirement

3.8

Communication completion processes are performed in accordance with workplace procedures


Qualifications and Skillsets

UEGNSG512 appears in the following qualifications:

  • UEG50114 - Diploma of Gas Supply Industry Operations
  • UEG60114 - Advanced Diploma of Gas Supply Industry Operations