Assessor Resource

BSBATSIM421
Support a positive and culturally appropriate workplace culture

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required by a board member to contribute to the development and maintenance of a positive and culturally appropriate workplace culture.

It applies to individuals responsible for monitoring and guiding the activities of Aboriginal and Torres Strait Islander organisations.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Promote respect toward people in the workplace

1.1 Promote cultural views and values in workplace

1.2 Treat individuals and groups from different backgrounds, cultures and languages with respect and sensitivity

1.3 Identify and support positive qualities of people

1.4 Take impact of board decisions on human values into account when making decisions

1.5 Identify how past experiences may impact people’s behaviour, skills and knowledge

2 Provide support to others

2.1 Identify the knowledge, skills and experience of others

2.2 Share own knowledge and skills with others

2.3 Resolve issues in culturally appropriate and sensitive ways

2.4 Use active listening skills when communicating

2.5 Encourage others to take on new challenges

2.6 Demonstrate approachability and openness to suggestions

3 Promote an environment that encourages people to enhance their skills and knowledge

3.1 Support others to achieve work goals

3.2 Develop and apply strategies to recognise achievements

3.3 Support others to undertake relevant professional development

4 Encourage teamwork

4.1 Develop strategies supporting a team approach

4.2 Clearly outline expectations of team members

4.3 Develop and apply strategies that recognise individuals’ contributions to the team

5 Reduce potential for cross-cultural misunderstandings

5.1 Identify issues that may cause cross-cultural conflict or misunderstanding in workplace

5.2 Work with board members and manager to develop and implement strategies to reduce cross-cultural misunderstandings in workplace

6 Provide constructive feedback

6.1 Encourage provision of constructive feedback in workplace

6.2 Clarify with board members and management whose role it is to provide feedback to staff members about their performance

6.3 Provide feedback to people about their performance where appropriate

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Promote respect toward people in the workplace

1.1 Promote cultural views and values in workplace

1.2 Treat individuals and groups from different backgrounds, cultures and languages with respect and sensitivity

1.3 Identify and support positive qualities of people

1.4 Take impact of board decisions on human values into account when making decisions

1.5 Identify how past experiences may impact people’s behaviour, skills and knowledge

2 Provide support to others

2.1 Identify the knowledge, skills and experience of others

2.2 Share own knowledge and skills with others

2.3 Resolve issues in culturally appropriate and sensitive ways

2.4 Use active listening skills when communicating

2.5 Encourage others to take on new challenges

2.6 Demonstrate approachability and openness to suggestions

3 Promote an environment that encourages people to enhance their skills and knowledge

3.1 Support others to achieve work goals

3.2 Develop and apply strategies to recognise achievements

3.3 Support others to undertake relevant professional development

4 Encourage teamwork

4.1 Develop strategies supporting a team approach

4.2 Clearly outline expectations of team members

4.3 Develop and apply strategies that recognise individuals’ contributions to the team

5 Reduce potential for cross-cultural misunderstandings

5.1 Identify issues that may cause cross-cultural conflict or misunderstanding in workplace

5.2 Work with board members and manager to develop and implement strategies to reduce cross-cultural misunderstandings in workplace

6 Provide constructive feedback

6.1 Encourage provision of constructive feedback in workplace

6.2 Clarify with board members and management whose role it is to provide feedback to staff members about their performance

6.3 Provide feedback to people about their performance where appropriate

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Promote cultural views and values in workplace 
Treat individuals and groups from different backgrounds, cultures and languages with respect and sensitivity 
Identify and support positive qualities of people 
Take impact of board decisions on human values into account when making decisions 
Identify how past experiences may impact people’s behaviour, skills and knowledge 
Identify the knowledge, skills and experience of others 
Share own knowledge and skills with others 
Resolve issues in culturally appropriate and sensitive ways 
Use active listening skills when communicating 
Encourage others to take on new challenges 
Demonstrate approachability and openness to suggestions 
Support others to achieve work goals 
Develop and apply strategies to recognise achievements 
Support others to undertake relevant professional development 
Develop strategies supporting a team approach 
Clearly outline expectations of team members 
Develop and apply strategies that recognise individuals’ contributions to the team 
Identify issues that may cause cross-cultural conflict or misunderstanding in workplace 
Work with board members and manager to develop and implement strategies to reduce cross-cultural misunderstandings in workplace 
Encourage provision of constructive feedback in workplace 
Clarify with board members and management whose role it is to provide feedback to staff members about their performance 
Provide feedback to people about their performance where appropriate 

Forms

Assessment Cover Sheet

BSBATSIM421 - Support a positive and culturally appropriate workplace culture
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBATSIM421 - Support a positive and culturally appropriate workplace culture

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: