Elements and Performance Criteria
- Implement electronic technologies to advance business models
- Determine and communicate to stakeholders the commercial set up of the business to supply electronic commerce (ecommerce) products or services
- Analyse and evaluate ebusiness models appropriate to a specific operational context
- Implement arrangements for conducting ecommerce appropriate to data management, and business and organisational requirements
- Ensure ebusiness models interoperate technically and operationally with organisation’s management of customer service, performance, learning and decision support
- Implement customer authentication and transaction systems appropriate to business and organisational requirements
- Review and report opportunities to improve ecommerce infrastructure, systems and solutions
- Implement electronic technologies to advance retail sales operations
- Determine and communicate to stakeholders the commercial set up of the business to supply eretail services
- Analyse and evaluate appropriate eretail tools and processes
- Align eretail strategy with business strategies, and business and organisational requirements
- Implement arrangements for conducting eretailing appropriate to business and organisational requirements
- Review and report opportunities to improve eretail infrastructure, systems and solutions
- Implement electronic technologies to advance mobile operations
- Identify and communicate to stakeholders, range of options available in mobile computing devices and mobile technologies appropriate to business unit and organisational requirements
- Confirm trends in mobile commerce and related systems
- Research trends in mobile internet and other communication networks
- Implement arrangements for mobile commerce and related systems appropriate to business and organisational requirements
- Review and report opportunities to improve mobile electronic infrastructure, systems and solutions
- Implement electronic technologies to advance supply chain management
- Determine and communicate to stakeholders the commercial set up of the business to electronically manage a supply chain
- Research and report strengths and weaknesses of options relating to electronic enhancement of supply chain management
- Develop electronic supply chain model and strategy
- Align supply chain management with ebusiness strategies and model
- Implement electronic supply chain model
- Review and evaluate electronic supply chain model against business and organisational requirements
- Determine and report enhancements to electronic enablement of supply chain