Required skills

communication skills to identify organisational requirements for recordkeeping in an online environment

technology skills to address online access and security issues

literacy skills to read and interpret record content functions and problems

problemsolving and analysis skills to identify requirements of business or records system

culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities

Required knowledge

overview knowledge of key provisions of relevant legislation regulations standards and documentation that may affect relevant aspects of business operations such as

AS ISO Records Management

AS AGLS Metadata element set

AS ISO Information and documentation Records management processes Metadata for records Principles

AS Work process analysis for recordkeeping

ASX Principles of Good Corporate Governance

ethical principles

codes of practice

privacy and freedom of information

archives and records legislation

occupational health and safety

general principles and processes of records management and records management systems including but not limited to

systems of control

records continuum theory

mandate and ownership of business process

online recordkeeping environment including location and nature of transactions

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

monitoring usage of online business or records system

monitoring application of system procedures

managing records as they are created updated migrated and disposed of

Context of and specific resources for assessment

Assessment must ensure

examples of real or simulated records recordkeeping system and policies

workplace reference materials such procedural manuals and company policies

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

analysis of responses to case studies and scenarios

demonstration of techniques in a workplace or simulated environment

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

review of authenticated documents from the workplace or training environment

tests of knowledge on general principles and processes of recordkeeping systems

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

general administration units

other knowledge management units

Systems relating to online records may include:

Records may include:

Risk management requirements may include:

Organisational requirements may include:

Storage may include:

Storage media may include:

Retention requirements may include:

Access and security status may include:

Migration of records may include:

Disposal of records may include: