This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

It is critical that the candidate demonstrate knowledge of

Legislation interpretation including case law precedents

Social justice principles access equity participation and fairness

Organisations to which appropriate referrals can be made

Other legislation that may impact on the situation

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role such as knowledge of

Legal system of common law and statute law

Legal structure involving tribunals local court district court supreme court etc

Essential skills

It is critical that the candidate demonstrate the ability to

Read and interpret legislation and legal documents

Demonstrate understanding of and adherence to own work role and responsibilities

Recognise own limitations and professional boundaries and the need for assistance

Follow organisation policies protocols and procedures

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Apply appropriate high level literacy skills

Work collaboratively with colleagues community services professionals and other services

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions

It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment of this unit include access to

an appropriate workplace where assessment can be conducted

relevant organisation policy protocols and procedures

resources normally used in the workplace

Method of assessment may include

Observation in the workplace

Written assignmentsprojects

Presentation of portfolio of examples of work

Case study and scenario analysis

Questioning

Role play simulation

Related units

It is recommended but not required that this unit be assessed in conjunction with related unit

CHCADD Advocate for clients

CHCAD401D Advocate for clients

Consideration to be given in Australian States and Territories to different:

Factors influencing tenancy advisers include:

Key stakeholders include: