This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

applying research and evaluation

assisting other people in areas such as conflict resolution coaching problem solving

reading and explaining complex and formal documents such as legislation and codes of ethics and applying them to work practices

communicating with others involving exchanges of complex oral and written information

responding to diversity including gender and disability

using technology skills to access legislation and guidelines electronically

applying environmental and occupational health and safety procedures and promoting their use by others

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

legislation relating to the public sector including occupational health and safety and environment

regulations guidelines policy practices

public sector codes of ethicsconduct

government processes

governance practices

equal employment opportunity equity and diversity principles

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCB Promote the values and ethos of public service

PSPETHC501B Promote the values and ethos of public service

PSPGOVB Develop client services

PSPGOV502B Develop client services

PSPGOVB Coordinate resource allocation and usage

PSPGOV503B Coordinate resource allocation and usage

PSPGOVA Undertake negotiations

PSPGOV507A Undertake negotiations

PSPGOVA Provide leadership

PSPGOV511A Provide leadership

PSPGOVA Manage performance

PSPGOV519A Manage performance

PSPPMB Manage complex projects

PSPPM502B Manage complex projects

PSPPROCA Establish contract management arrangements

PSPPROC502A Establish contract management arrangements

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of Employability Skills as they relate to this unit

compliance with legislation promoted in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

public sector legislation regulations and guidelines

procedures and protocols

scenarios and case studies to capture the range of situations likely to be encountered when promoting compliance with legislation

Where and how to assess evidence

Valid assessment of this unit requires

an environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered when promoting compliance with legislation including coping with difficulties irregularities and apparently conflicting requirements

compliance with legislation promoted in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Legislation and guidelines may include:

Consequences of non-compliance may include:

Compliance strategies may include:

Inadequacies in workplace procedures may include: