Elements and Performance Criteria
- Consult with client and prepare for service.
- Analyse client characteristics through physical and visual examination.
- Discuss client satisfaction or dissatisfaction with current hair colour.
- Establish client expectations through questioning and reference to existing client history.
- Confirm desired degree of lift, colour and tone with client through discussion and reference to colour charts.
- Create a client history for new colour clients.
- Apply wraps and towels to ensure client protection and safety, according to salon procedures.
- Select and use products and equipment.
- Select and individually prepare colour, high lift and bleach products and highlighting andfoiling tools and equipment to achieve desired colour result, and according to product instructions and salon procedures.
- Apply foiling and colour and lightening products evenly to a predetermined pattern and seal to achieve colour effects with no colour bleed.
- Apply foiling within predetermined salon timeframes.
- Follow stages and methods of head on scalp product application quickly, evenly, without overlap, and cross check application for even coverage.
- Apply quick service highlighting techniques with no colour bleed.
- Ensure client and operator comfort and safety at all stages of the service according to relevant legislation, product safety data sheets and salon procedures.
- Process and remove product.
- Time processing through observation to judge desired lift or colour according to product instructions.
- Apply heat acceleration, according to salon procedures, to assist processing.
- Loosen foils or plastic caps and gently remove when processed, using tepid running water to avoid stretch or damage to the hair.
- Remove residual product at the end of processing time according to salon procedures and product instructions.
- Apply and remove after colour conditioners, according to product instructions.
- Use energy water and other resources efficiently during the service to reduce negative environmental impacts.
- Safely dispose waste product to minimise negative environmental impacts.
- Review the service and provide home care advice.
- Review service outcomes and confirm client satisfaction with colour result.
- Advise on appropriate after colour or bleach shampoos and conditioners and suggest sun protection strategies to clients.
- Update client history to include highlighting product selection, technique, processing time, service outcome, home care products recommended and product purchases.