This section describes the essential skills and knowledge and their level required for this unit

The following skills must be assessed as part of this unit

ability to research analyse and present information

ability to prepare written reports that are concise well articulated and suited to intended audience

highlevel literacy skills to read and interpret complex materials describing legislative and industry regulatory requirements that relate to environmental economic and cultural sustainability

highlevel written literacy skills to develop comprehensive sustainability business management practices and systems inclusive of detailed yet easily accessible policies and procedures

highlevel communication skills to conduct consultation with a variety of stakeholders deal with different points of view and dissenting stakeholders and adjust communication to suit different audiences

ability to work as a member of a team to consult on and validate policy

ability to respond to diversity including gender and disability

The following knowledge must be assessed as part of this unit

components of policies and procedures

policy development processes and practices

consultation and communication mechanisms used by organisations to develop and implement procedural systems

indepth knowledge of legislation and regulations imposed by relevant land management agencies and federal state or territory and local governments and their relevance to the particular industry sector and workplace

how to access industry codes of practice standards and accreditation scheme requirements and indepth knowledge of their contents and organisational compliance requirements

principles practices and available tools and techniques of sustainability management relevant to the particular industry sector and workplace

best practice approaches relevant to the particular industry sector and workplace

relevant systems and procedures to aid in the achievement of sustainability in the workplace

quality assurance systems relevant to the particular industry sector and workplace

awareness of enterprise policies procedures and protocols from other related industries

equal employment opportunity equity and diversity and OHS implications of policy being developed

general awareness of global environmental issues and environmental ethics

indepth knowledge of environmental economic social or cultural impacts relevant to the particular industry sector and workplace

indepth knowledge of ways to enhance sustainable work practices such as minimising impact through efficient and effective

waste disposal

resource and energy use

involvement of sustainable practices in all areas of operation

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this TrainingPackage

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

project or work activities that show the candidates ability to develop implement and review strategic and integrated sustainability policies and procedures according to regulatory requirements for a given service industry operation

knowledge of specific and relevant legislative and industry regulatory requirements

knowledge of environmental economic social or cultural impacts and issues associated with the candidates industry sector and the particular environments of operation

project or work activities conducted over a commercially realistic period of time so that the implementation and evaluation aspects of this unit can be assessed for example a sustainability policy can be established evaluated and reviewed

Context of and specific resources for assessment

Assessment must ensure

access to a service industry operation for which sustainability policies and procedures can be developed implemented monitored and reviewed or

access to comprehensive and sufficient information about that operation to allow the candidate to participate fully and actively in developing implementing monitoring and reviewing sustainability policies and procedures

access to current regulatory documents distributed by key federal state or territory and local government agencies such as plain English legislative publications

access to industry codes standards and accreditation scheme documentation that outline environmental economic and social sustainability compliance issues

involvement of key people so that consultative actions can be implemented

Methods of assessment

A range of assessment methods should be used to assess the practical skills and knowledge required to develop workplace policy and procedures for sustainability The following examples are appropriate for this unit

evaluation of a portfolio that incorporates an entire written sustainability system for an organisation including such things as policies procedures information fact sheets for workers training plans and a communication strategy

evaluation of reports prepared by the candidate detailing how sustainability policies systems and procedures were established for a given project or work activity

evaluation of project or work activities conducted in conjunction with an industry operator to allow the candidate to develop policies and procedures for a particular workplace

evaluation of implementation and review processes through interviews with key stakeholders or review of reports

case studies and problemsolving exercises to establish systems policies and procedures for different workplace sizes and types

direct observation of the candidate reviewing workplace operations with a view to improving contribution to sustainable work practices direct observation of the candidate modelling minimal impact procedures within an environmentally sensitive area

project or case study to analyse appropriate strategies for minimising operational impacts and improving the sustainability of the workplace and local environment

written and oral questioning or interview to test knowledge of legislative and industry compliance requirements environmental and social impacts of the operation and local and regional environmental issues

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SITTPPDA Plan and implement minimal impact operations

SITTPPD004A Plan and implement minimal impact operations

SITTPPDB Plan and develop ecologically sustainable tourism operations

SITTPPD006B Plan and develop ecologically sustainable tourism operations.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contexts

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role

Scope of sustainability policy may include:

Stakeholders may include:

Strategies may include: