ICA41011 - Certificate IV in Computer Systems Technology
Certificate IV in Computer Systems Technology
This qualification provides the skills and knowledge for an individual to install and administer simple networks, servers, and client desktop deployments either as an independent information and communications technology (ICT) specialist or as part of a team.
Job roles
Possible job titles relevant to this qualification include:
network support administrator
network operations support
network operations technician
network technician
network support technician
level 1 help desk support
desktop deployment technician.
Subjects
Total number of units = 20
12 core units plus
8 elective units
The elective units consist of:
up to 8 from the elective units listed below
up to 4 from elsewhere in ICA11 or any other Training Package or accredited course at Certificate IV or Diploma level.
The elective units chosen must be relevant to the work outcome and meet local industry needs.
Core units
BSBOHS302B Participate effectively in OHS communication and consultative processes
BSBSUS301A Implement and monitor environmentally sustainable work practices
ICAICT401A Determine and confirm client business requirements
ICAICT418A Contribute to copyright, ethics and privacy in an IT environment
ICAICT421A Connect, maintain and configure hardware components
ICANWK404A Install, operate and troubleshoot a small enterprise branch network
ICANWK405A Build a small wireless local area network
ICAPRG414A Apply introductory programming skills in another language
ICASAS425A Configure and troubleshoot operating system software
ICASAS426A Locate and troubleshoot IT equipment, system and software faults
ICAWEB411A Produce basic client-side script for dynamic web pages
ICTTEN4198A Install, configure and test an internet protocol network
Pathways...
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
after achieving ICA30111 Certificate III in Information, Digital Media and Technology, or other relevant qualifications or units equivalent to the core of ICA30111
OR
after achieving a Year 12 certificate and relevant ICT experience equivalent to the following units of competency:
ICAICT201A Use computer operating systems and hardware
ICAICT202A Work and communicate effectively in an IT environment
ICAWEB201A Use social media tools for collaboration and engagement
OR
with demonstrated vocational experience in a range of IT work environments in a network support role, including administrator, manager, operations analyst, operations engineer/technician, or technician.
Pathways from the qualification
ICA60511 Advanced Diploma of Computer Systems Technology or a range of Diploma or Advanced Diploma qualifications.
Entry Requirements
There are no entry requirements for this qualification.
Licensing Information
There is no link between this qualification and licensing, legislative or regulatory requirements. However users should confirm requirements with the relevant federal, state or territory authority. There may be some alignment with industry standard certification competencies.
Employability Skills
The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability skill
Industry/enterprise requirements for this qualification
Communication
preparing briefs on client business requirements
creating technical documentation in plain English
writing and presenting reports on the results of standard diagnostic and troubleshooting tests on equipment, system and software faults
Teamwork
consulting with work team to review proposed changes against current and future business requirements
establishing and improving work teams in an IT environment
Problem-solving
applying safe and sustainable work practices
debugging code
solving network problems related to the installation of hardware, software and networks
Initiative and enterprise
responding to clients in a timely manner on business requirements
developing new criteria and procedures for performing current practices
identifying, analysing and evaluating information from a variety of sources
Planning and organising
creating project plans to guide the development of systems methodologies
preparing feasibility reports that take into account project scope, time, cost, quality, communications and risk management
planning and designing an intranet
Self-management
taking responsibility for own output in relation to specified quality standards
meeting copyright, ethical and privacy standards in the areas of security, legal, moral and ethical practice
Learning
maintaining knowledge of tools and software applications and the goods and services provided
obtaining client evaluation and feedback
providing one-to-one instruction for clients and users
Technology
selecting and using software and hardware diagnostic tools, including multimedia contexts and automated testing environments
