This qualification reflects the role of an operator in the telecommunications industry who can apply a broad range of competencies using a defined range of skills where some discretion and judgement is required in the selection, installation and configuration of equipment in convergence technologies that integrate radio, optical and internet protocol (IP) based applications.
This role includes assessing installation requirements, planning and performing installations, testing installed equipment and fault finding. It involves a degree of autonomy and may include some supervision of others involving known routines and procedures and some accountability for the quality of outcomes.
This qualification prepares an individual for entry to the industry into the mainstream of telecommunications convergence technologies of radio, optical, data and IP networks.
Job Roles
Job roles and titles vary across different sectors of the industry. Possible job titles relevant to this qualification include:
telecommunications network equipment installer
telecommunications voice and data equipment installer
IP-based security alarms installer
telecommunications equipment operator
telecommunications tradesperson.
The following units within this qualification have prerequisites. This is detailed as follows:
Code and title
Prerequisite unit required
ICTCBL2137B Install, maintain and modify customer premises communications cabling: ACMA Open Rule
ICAICT302A Install and optimise operating system software
Subjects
Total number of units = 12
6 core units, plus
1 elective unit from Group A workplace units, plus
5 elective units from Group B general units
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
A maximum of two units from Group B general elective units may be substituted with two units of competency from any endorsed Training Package or accredited course at Certificate III or Certificate IV level. One of those two units from Group B general elective units may be substituted from Group A workplace elective units where required by a specific job role.
Units selected from other Training Packages or accredited courses must not duplicate units selected from or available within the ICT10 Integrated Telecommunications Training Package.
CORE UNITS
BSBSUS301A Implement and monitor environmentally sustainable work practices
ICTCBL3015A Locate and identify cable system faults
ICTTEN2008A Use electrical skills in telecommunications work
ICTTEN4198A Install, configure and test an internet protocol network
Selecting electives for different outcomes
The context of this qualification varies and this must guide the selection of elective units.
The following examples are designed to assist in the selection of appropriate electives for particular outcomes at this level but they are in no way prescriptive.
Broadband optical network installer
Core units plus one Group A workplace elective unit plus:
ICTBWN3082B Perform tests on optical communication system and components
ICTBWN3088B Install optical fibre splitters in fibre distribution hubs
ICTBWN3090B Install lead-in module and cable for fibre to the premises
ICTBWN3100B Work safely with live fibre to test and commission a fibre to the x installation
one additional unit from Group B general elective units or Group A workplace elective units as appropriate to the specific job role
Broadband wireless network installer
Core units plus one Group A workplace elective unit plus:
ICTRFN3055A Install a radio communications antenna and feedline
ICTRFN3175A Operate and maintain radio communications technical instruments and field equipment
two additional units from Group B general elective units, with a maximum of one of those additional units from Group A workplace elective units as appropriate to the specific job role
Home network installer
Core units plus one Group A workplace elective unit plus:
two additional units from Group B general elective units, with a maximum of one those additional units from Group A workplace elective units as appropriate to the specific job role
Technical support
Core units plus one Group A workplace elective unit plus:
two additional units from Group B general elective units, with a maximum of one of those additional units from Group A workplace elective units as appropriate to the specific job role
Pathways...
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
after achieving a Certificate II qualification from this or another accredited Training Package or accredited course
or
with substantial vocational experience but without a formal qualification.
Pathways from the qualification
After achieving ICT30213 Certificate III in Telecommunications, candidates seeking to develop more specialised technical skills and knowledge, may select from a range of Certificate IV qualifications in the ICT10 Integrated Telecommunications Training Package.
Entry Requirements
There are no entry requirements for this qualification.
Licensing Information
All training programs must be undertaken with reference to the regulatory regime of the prevailing statutory authority (currently ACMA).
National Code of Practice for Induction for Construction Work
Some cabling and installation work may fall within the definition of construction work. If so, people entering the construction site are required to complete the general induction training program specified by the National Code of Practice for Induction Training for Construction Work (Australian Safety Compensation Council, May 2007).
Achievement of the unit CPCCOHS1001A Work safely in the construction industry from the CPC08 Construction, Plumbing and Services Training Package fulfils this requirement.
Employability Skills
Employability Skill
Industry/enterprise requirements for this qualification include:
Communication
conveying information to clients, colleagues and other site personnel
completing job reports and compliance forms
communicating with customers to arrange time and access for the installation of systems and equipment
documenting and communicating work-related information, including reporting of faults and problems
providing feedback to customers on operating the equipment
Teamwork
participating in a team structure by identifying team members, tasks and goals and recognising and responding positively to conflict
working with team members to work with clients and install equipment
relating personal role to the industry
applying interpersonal skills with clients, employer, supervisors, work associates, team members and other contractors
giving and receiving feedback to assist in meeting team and organisational goals
Problem solving
identifying barriers to installation and developing strategies to overcome them within time and budget restrictions
identifying faults or optimisation options
rectifying faults and adjusting system to optimal operation
determining cable routes taking into account building services, safety, industry codes and practices, and customer requirements
following up promptly on difficulties and known problem areas
ranking likely causes of fault in order of probability to ensure a methodical approach to fault identification
Initiative and enterprise
identifying barriers to installation and developing strategies to overcome them within time and budget restrictions
adapting plan to suit specific features of site
identifying issues and possible solutions within established guidelines
Planning and organising
gathering data for the installation of systems and equipment
developing a plan for the recovery of equipment from customer premises
planning the installation of cable, taking into account technical, scheduling and financial considerations
interpreting design and relating to site characteristics
prioritising work according to organisation guidelines
Self-management
developing installation plans to ensure minimal disruption to the workplace
checking that tools and equipment are in safe working order and adjusted to manufacturer specification
applying all related WHS requirements and work practices, including job safety analysis (JSA), protective clothing and personal safety items
relating own role to the industry and establishing own work schedule
using strategies to present a professional image to customers
interpreting and applying relevant regulations and standards
Learning
assessing customer’s expertise and training needs and conducting training in the use of systems and equipment
making clients aware of opportunities that exist for system upgrades, additional services and training
seeking assistance from team members when necessary
giving and receiving feedback
providing suitable training and assessment opportunities for work team members
providing training to customers on system, product, product features and facilities
Technology
installing and operating telecommunications broadband equipment and products
installing and operating CPE equipment and products
installing and configuring access network devices
checking tools and test equipment for accuracy
identifying, replacing or repairing faulty parts and equipment