Certificate II in Process Plant Operations

The PMA20113 Certificate II in Process Plant Operations has been developed as a technical qualification for use in the PMA08 Chemical, Hydrocarbons and Refining Training Package.

Job roles/employment outcomes

The PMA20113 Certificate II in Process Plant Operations is intended for competent operators who operate production equipment or undertake similar roles directly producing products. The operator would apply a breadth and depth of knowledge to a defined range of situations and would be expected to apply this knowledge to solve a defined range of problems by applying known solutions to a limited range of predictable problems.

Other non-technical Certificates II are available for production support employees at this level, such as MSA20107 Certificate II in Process Manufacturing. This certificate should be used where the job requirements do not allow for the development of competency in sufficient technical units of competency. The MSA21108 Certificate II in Competitive Manufacturing is also available for employees at this level where the job requires sophisticated manufacturing practice skills rather than technical skills.

This qualification is typically used to prepare new employees or develop existing workers performing an operational role in the chemical, hydrocarbons or refining sectors.

Operators may specialise in one of the following sectors:

fine chemicals

heavy chemicals


polymer manufacture

hydrocarbon extraction

hydrocarbon transmission

hydrocarbon processing/refining

minerals processing/refining

metalliferous processing/refining

metals smelting/processing

other related areas.

Specialisations must be reflected by the selection of units identified for specialised streams.

Training programs for this qualification are suitable to be undertaken as part of a formal training contract with an employer under an Australian Traineeship or Apprenticeship arrangement.


To be awarded the PMA20113 Certificate II in Process Plant Operations competency must be achieved in sixteen (16) units of competency:

five (5) core units of competency

eleven (11) elective units of competency chosen as specified below


Where prerequisite units apply, these must be considered in the total number of units chosen.

Core units of competency

Unit code

Unit title

add topic MSAENV272B

Participate in environmentally sustainable work practices

add topic MSAPMOHS110A

Follow emergency response procedures

add topic MSAPMOHS200A

Work safely

add topic MSAPMSUP100A

Apply workplace procedures

add topic MSAPMSUP102A

Communicate in the workplace

Elective units of competency

Select eleven (11) units as specified below:

A minimum of four (4) from Group A

The remainder may be chosen from Groups A, B and C (with a maximum of five (5) from Group C) to bring the total number of electives to eleven (11).

Note that three (3) of the Group C units can be chosen from other qualifications in this Training Package, other endorsed Training Packages and accredited courses, where those units are available at Certificate II.

Group A - Specialist electives

Unit code

Unit title


add topic PMAOPS201B

Operate fluid flow equipment

add topic PMAOPS202B

Operate fluid mixing equipment

add topic PMAOPS203B

Handle goods

add topic PMAOPS204B

Use utilities and services

add topic PMAOPS205B

Operate heat exchangers

add topic PMAOPS208B

Operate chemical separation equipment

add topic PMAOPS210B

Operate particulates handling equipment

add topic PMAOPS211B

Operate manufacturing extruders

add topic PMAOPS213B

Package product/material

add topic PMAOPS216B

Operate local control system

add topic PMAOPS217B

Operate wet milling equipment

add topic PMAOPS220B

Monitor chemical reactions in the process

add topic PMAOPS221B

Operate and monitor prime movers

add topic PMAOPS222B

Operate and monitor pumping systems and equipment


add topic PMAOPS223B

Operate and monitor valve systems

add topic PMAOPS224B

Provide fluids for utilities and support

add topic PMAOPS230B

Monitor, operate and maintain pipeline stations and equipment

add topic PMAOPS231B

Control gas odourisation

add topic PMAOPS232B

Produce product by filtration

add topic PMAOPS233A

Monitor wells and gathering systems

add topic PMAOPS234A

Monitor and operate low pressure compressors

add topic PMAOPS240B

Store liquids in bulk

add topic PMAOPS241A

Operate Joule-Thomson effect device

add topic PMAOPS242A

Moor ships for transfer of bulk processed particulates or fluids

add topic PMAOPS246A

Operate separation equipment

add topic PMAOPS247A

Operate powered separation equipment

add topic PMAOPS260A

Conduct screening operations

add topic PMAOPS261A

Operate bulk solids loading equipment

add topic PMAOPS262A

Operate digestion equipment

add topic PMAOPS263A

Operate leaching equipment

add topic PMAOPS264A

Operate solvent extraction equipment

add topic PMAOPS265A

Operate magnetic/electrical separation equipment

add topic PMAOPS280B

Interpret process plant schematics

add topic PMAOPS290B

Operate a biotreater

add topic PMASMELT260B

Form carbon anodes

add topic PMASMELT261B

Bake carbon anodes

add topic PMASMELT262B

Clean and strip anode rods

add topic PMASMELT263B

Spray carbon anodes

add topic PMASMELT264B

Start up reduction cells

add topic PMASMELT265B

Operate reduction cells

add topic PMASMELT266B

Deliver molten metal

add topic PMASMELT267B

Cast aluminium ingots

add topic PMASMELT268B

Vertical direct casting

add topic PMASMELT269A

Operate cell tending equipment

add topic PMASMELT270A

Supply product from reduction cells

add topic FDFPH2001A

Apply Good Manufacturing Practice procedures

add topic MEM04001B

Operate melting furnaces

add topic MSAPMOPS200A

Operate equipment

add topic MSAPMOPS212A

Use enterprise computers or data systems

add topic PMC552002C

Operate equipment to blend/mix materials

add topic PMC552003C

Operate grinding equipment

add topic PMC552008B

Operate crushing equipment

add topic PMC562070B

Move materials

add topic UEPOPS319B

Operate and monitor gas production plant

One (1) unit may be chosen from Group A in PMA30113 Certificate III in Process Plant Operations

Group B

Unit code

Unit title


add topic MEM05012C

Perform routine manual metal arc welding

add topic MEM09002B

Interpret technical drawing

add topic MEM16005A

Operate as a team member to conduct manufacturing, engineering or related activities

add topic MSS402002A

Sustain process improvements

add topic MSS402030A

Apply cost factors to work practices

add topic MSS402031A

Interpret product costs in terms of customer requirements

add topic MSS402040A

Apply 5S procedures

add topic MSS402050A

Monitor process capability

add topic MSS402051A

Apply quality standards

add topic MSS402060A

Use planning software systems in operations

add topic MSS402080A

Undertake root cause analysis

add topic MSS402081A

Contribute to the application of a proactive maintenance strategy

add topic MSAPMOHS205A

Control minor incidents

add topic MSAPMOHS210B

Undertake first response to non-fire incidents

add topic MSAPMOHS212A

Undertake first response to fire incidents

add topic MSAPMOHS216A

Operate breathing apparatus

add topic MSAPMOHS217A

Gas test atmospheres

add topic MSAPMOHS220A

Provide initial first aid response

add topic MSAPMPER200C

Work in accordance with an issued permit

add topic MSAPMPER201A

Monitor and control work permits

add topic MSAPMPER202A

Observe permit work


add topic MSAPMPER205C

Enter confined space


add topic MSAPMSUP200A

Achieve work outcomes

add topic MSAPMSUP201A

Receive or despatch goods

add topic MSAPMSUP204A

Pack products or materials

add topic MSAPMSUP205A

Transfer loads

add topic MSAPMSUP210A

Process and record information

add topic MSAPMSUP240A

Undertake minor maintenance

add topic MSAPMSUP280A

Manage conflict at work

add topic MSAPMSUP291A

Participate in continuous improvement

add topic MSAPMSUP292A

Sample and test materials and product

add topic MSL952001A

Collect routine site samples

add topic PMAOHS211B

Prepare equipment for emergency response

add topic PMAOHS213B

Undertake fire control and emergency rescue

add topic PMAOHS214B

Undertake helicopter safety and escape

add topic PMAOHS215B

Apply offshore facility abandonment and sea survival procedures

add topic PMAOHS221B

Maintain first aid supplies and records

add topic PMAOMIR210B

Control evacuation to muster point

add topic PMASUP236B

Operate vehicles in the field

add topic PMASUP237B

Undertake crane, dogging and load transfer operations

add topic PMASUP241B

Maintain pipeline easements

add topic PMASUP242B

Monitor pipeline civil works

add topic PMASUP243B

Monitor and maintain pipeline coatings

add topic PMASUP244A

Prepare and isolate plant

add topic RIIOHS204A

Work safely at heights

add topic RIIRIS201B

Conduct local risk control

add topic TLID2010A

Operate a forklift

Group C

Unit code

Unit title


add topic FDFPH1001A

Follow work procedures to maintain Good Manufacturing Practice

add topic MEM11011B

Undertake manual handling

add topic MSAPMOHS100A

Follow OHS procedures

add topic MSAPMOPS100A

Use equipment

add topic MSAPMOPS102A

Perform tasks to support production

add topic MSAPMSUP101A

Clean workplace or equipment

add topic MSAPMSUP106A

Work in a team

add topic MSAPMSUP172A

Identify and minimise environmental hazards

add topic PMAOPS101C

Read dials and indicators

add topic PMAOPS105C

Select and prepare materials

Up to three (3) relevant units may be selected from this Training Package, other endorsed Training Packages and accredited courses where those units are available at Certificate II.


    Pathways into the qualification

    This qualification may be accessed by direct entry. Credit may be granted towards this qualification by those who have completed MSA10207 Certificate I in Process Manufacturing in the MSA07 Manufacturing Training Package or other relevant qualifications. Credit for this qualification may also include units contained within relevant Skill Sets.

    Pathways from the qualification

    Further training pathways from this qualification include PMA30113 Certificate III in Process Plant Operations, MSA30107 Certificate III in Process Manufacturing, MSA31108 Certificate III in Competitive Manufacturing, MSA30208 Certificate III in Manufacturing Technology or other relevant qualifications.

    Additional qualification advice

    An industry specialisation should include a range of units (typically production or other units relevant to the specialisation) that focus more on the industry speciality than a generic qualification.

    An industry specialisation does not change the title of the qualification although RTOs may choose to record the specialisation.

    MSA20107 Certificate II in Process Manufacturing from the MSA07 Manufacturing Training Package is available for production support employees at this level and should be used where the job requirements do not allow for the development of competency in sufficient technical units of competency.

    MSA21108 Certificate II in Competitive Manufacturing is available for employees at this level who already possess technical skills and who require additional manufacturing practice skills above those available in this qualification.

Entry Requirements

Not applicable.

Licensing Information

There are no specific licences that relate to this qualification. However, in some jurisdictions some units in this qualification may have licensing or regulatory requirements. Local regulations should be checked for details.

Employability Skills

Employability Skill

Industry/enterprise requirements for this qualification include:


complete logs and reports

use technical information and manufacturer's information

collect, analyse and organise information

communicate ideas and information

effective use of workplace documentation

maintain workplace records


identify and describe own role and role of other

work within a team

resolve conflicts between team members

teamwork strategies


recognise a problem or a potential problem related to a plant item

determine problems needing priority action

refer problems outside area of responsibility to appropriate person, with possible causes

seek information and assistance as required to solve problems

solve problems within area of responsibility related to plant items

follow through items initiated until final resolution has occurred

identify and isolate faults in equipment

use a range of formal problem solving techniques

Initiative and enterprise

identify the most appropriate equipment/plant item

make adjustments to improve equipment/item performance

anticipate the impact of the process on the product

determine problems needing action

recommend required action

report problems outside area of responsibility

distinguish between causes of faults

Planning and organising

plan own work requirements

plan scope of equipment/plant item checks

plan and organise activities

identify tasks to achieve team goals

organise allocation of tasks

monitor completion of allocated tasks

organise work according to a production schedule


plan own work requirements from production requests

operate within appropriate time constraints and work standards

select and use appropriate equipment, materials, processes and procedures

plan to ensure effective production

apply workplace procedures

identify resource requirements, document and monitor

recognise limitations and seek timely advice


ask questions to gain information

identify sources of information to expand knowledge and understanding

participate in improvement procedures

participate in development of continuous improvement strategies


operation and adjustment of processes

start up and shut down equipment/plant items

set up equipment/plant items

monitor product/process quality

function and operating principles of equipment, machine components

maintain workplace records