Certificate III in Public Safety (Police Liaison)

Not applicable.


Qualification Requirement: 8 units

All 6 core units plus 2 elective units

Where a pre-requisite unit is attached to an elective unit it is identified by this symbol .

The pre-requisite units attached to any of the elective units must be undertaken and are additional to the number of elective units required for the qualification.

The 2 elective units may be chosen from the elective bank below or any endorsed Training Package that meets the needs of the organisations/job/role function. The selected units must be at AQF level III or IV.


Core Units

add topic PUACOM005B

Foster a positive organisational image in the community

add topic PUACOM007B

Liaise with other organisations

add topic PUACOM011B

Develop community awareness networks

add topic PUAOHS002B

Maintain safety at an incident scene

add topic PUAPOLGD006A

Facilitate effective communication in the policing environment

add topic PUAPOLIM002A

Promote public safety objectives by liaison with a culturally specific community


Elective Units

add topic PUAPOLGD001A

Maintain police operational safety

add topic PUAPOLGD005A

Use and maintain police operational equipment

add topic PUAPOLGD007A

Manage persons in care or custody

add topic PUAPOLGD008A

Administer legislation to ensure compliance

add topic PUAPOLGD010A

Perform police administrative duties

add topic PUAPOLIM003A

Provide interpreting and translating services

add topic PUAPOLIM004A

Provide police services in an Aboriginal or Torres Strait Islander community

add topic PUAPOLIM005A

Provide advanced information concerning an Aboriginal or Torres Strait Islander community


Information about customising PUA00 Public Safety Training Package qualifications is on page 12.


    Pathways into the qualification

    In the public safety industry, qualification pathways depend on a range of factors specific to each industry such as organisational/agency structure, promotional structure and rank structure.

    Liaison and community policing qualifications have been developed to set agreed minimum standards that should be contextualised within the specifics of each jurisdiction/ agency/organisational policy and procedure.

    Pathways for candidates considering this qualification may include:

    achievement of the PUA20310 Certificate II in Public Safety (Police Liaison)

    other relevant experience.

    Pathways from the qualification

    After achieving the PUA30310 Certificate III in Public Safety (Police Liaison), candidates may undertake a range of qualifications relevant to their role. Pathways for candidates considering this qualification may include to:

    undertake other liaison/police related qualifications.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skills Summary for PUA30310 Certificate III in Public Safety (Police Liaison)

Employability Skills are part of a unit of competency.

Employability Skills statements from a selection of units of competency from the PUA30310 Certificate III in Public Safety (Police Liaison) have been reproduced in the table below.

This table provides an example of Employability Skills for the qualification because Employability Skills within a qualification will vary depending on the qualification packaging options.

Public Safety qualifications have core units (which must be achieved) and elective units (where there is a choice of units which must be achieved) so different Employability Skills Summaries are possible within the one qualification, depending on the package of core units and chosen elective units.

Employability Skill

Employability Skills Statement


adopt communication strategies that reflect consideration of cultural, gender, age issues and are in accordance with organisational policies and procedures

chair meetings

write reports


collate information collected and systematically report to relevant officers as appropriate

explain police service strategies and report feedback to senior officers

work with others in a team situation

Problem solving

advise the community of a range of prevention and mitigation techniques

de-escalate incidents

rectify hazardous situations where possible and report and/or record according to organisation's policies and procedures

Initiative and enterprise

recognise impact of own actions on safety of others

report immediately to designated person, changes in situation and/or conditions

select interpersonal communication techniques and skills from a range of options and apply appropriately

Planning and organising

access and utilise external agencies, where required, according to agreed procedures

enlist cooperation and support from industry, government and the community in planning and initiating special promotions which target identified needs

suggest strategies to achieve service objectives while respecting cultural differences


implement survival technique strategies in accordance with organisation's policies and guidelines

maintain contact at all times with other work group members

maintain control and objectivity at all times in conflict situations


learn about culturally specific community social and political structure

learn about legislative responsibilities relevant to providing information

learn about organisational Codes of Ethics


select and check personal protective clothing and equipment

use communication equipment

use a range of equipment when making a presentation