Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SIRRRPK008A Mapping and Delivery Guide
Recommend jewellery products and services
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SIRRRPK008A - Recommend jewellery products and services |
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Description | This unit describes the performance outcomes, skills and knowledge required to recommend and provide advice on jewellery products and services to retail customers. | ||
Employability Skills | The required outcomes described in this unit contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements. | ||
Learning Outcomes and Application | This unit involves the application of specialised product knowledge to provide accurate advice to customers and other sales staff on jewellery products and repairs, including watches, and semi-precious and precious metals, gemstones and jewels while protecting the security of store stock and customers' personal jewellery. Frontline service personnel are responsible for these functions. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Nil | ||
Competency Field | Product Knowledge |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Research store product range. |
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Element: Recommend specialised jewellery products. |
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Element: Advise on jewellery product warranties. |
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Element: Protect stock. |
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Element: Advise on and arrange services and repairs. |
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