This unit applies to job roles involving planning and implementing an injured person's to return to work and applies in the personal injury management sector.

ELEMENT

PERFORMANCE CRITERIA

1. Facilitate a workplace assessment

1.1. Organisation and best practices for principles relating to workplace assessment are utilised

1.2. Workplace assessment objectives are identified and rationalised in accordance with organisation guidelines and feedback from stakeholders

1.3. workplace duties and requirements are identified within the workplace in consultation with relevant stakeholders in order to make recommendations

1.4. Rehabilitation and injured person's status reports are reviewed to determine the injured person's capacity to perform tasks

1.5. Organisation and legislative guidelines are utilised to review safe work practices

1.6. Recommendation resulting from workplace assessment are incorporated into workplace assessment reports

1.7. Recommendations identified in the workplace assessment are referred to specialist stakeholders for further clarification and advice

1.8. Recommendations from specialist stakeholders are incorporated into workplace implementation an recommendation reports

2. Facilitate job analysis

2.1. Technical and clinical expertise is secured to undertake job analysis with the employer and workplace

2.2. Knowledge and application of safe work practices are incorporated into job analysis

2.3. Feedback is provided to employer and organisation on the appropriateness of the work site

3. Recommend workplace modifications

3.1. Resources required to make modifications to workplace environments are identified and secured

3.2. Strategies are developed in consultation with relevant stakeholders to identify tasks which will assist the injured person return to work, short-term and long-term

3.3. Organisation guidelines and best practice methods are utilised to determine costing and funding sources for workplace modification requirements

3.4. Training and educational services are provided on the use of adaptive equipment and workplace modifications

4. Facilitate job redesign

4.1. Circumstances in which job redesign may be used are determined

4.2. Consultation with stakeholders and employers is conducted to determine willingness and ability to accommodate the injured person's limitations and abilities in accordance with organisation guidelines

4.3. Stakeholder feedback is obtained on the injured person's abilities and ability to perform the required job

4.4. Stakeholder feedback is obtained on job tasks and elements which outside the injured person's capabilities

4.5. Safe work practices are considered in job redesign and recommendation in accordance with organisation guidelines and legislative requirements

Required skills

highly-developed communication skills to:

determine and confirm information, using questioning and active listening as required

negotiate, implement and monitor return to work, health programs

liaise with stakeholders, share information, listen and understand

capture and explain facets of return to work, health plans

use language and concepts appropriate to cultural differences

numeracy and IT skills to:

perform calculations related to achieving required outcomes

use computer applications (word processing, spreadsheet, database, specific purpose computer systems) to assist in achieving required outcomes

access and update records electronically

use internet information

well-developed literacy skills to:

interpret and apply legislation, regulations and policies relating to the implementation of return to work, health plans

read and interpret information such as legislation and organisation policies to assist in the development of return to work, health plans.

research and analysis skills for accessing and interpreting relevant information

effective interpersonal skills

organisation skills, including the ability to plan and sequence work

Required knowledge

legislative requirements as they relate to the development, implementation and monitoring of workplace assessment results and recommendations

organisation requirements and guidelines as they relate to the development, implementation and monitoring of workplace assessments and recommendations

stakeholder groups available to support the evaluation process required to conduct injured persons'workplace assessments

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

conduct workplace assessments with relevant stakeholder groups

facilitate job analysis as part of the workplace assessment and identify and recommend workplace modifications as a result of stakeholder feedback

recommend job design as a result of stakeholder feedback using knowledge of relevant stakeholder groups available to conduct workplace assessments

apply knowledge of relevant organisation policies and procedures and legislative requirements.

Context of and specific resources for assessment

Assessment must ensure:

competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment, technology, software and consumables

access to organisation records

access to organisation policies and procedures.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:

evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency

observing processes and procedures in workplaces

verbal or written questioning on underpinning knowledge and skills

evaluating samples of work

accessing and validating third party reports

setting and reviewing workplace projects and business simulations or scenarios.

Guidance information for assessment

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Stakeholders may include:

allied health professionals

community organisations

co-workers

family members

insurers

job placement practitioners

rehabilitation specialists

reviewing and consulting medical practitioners

treating medical practitioners

unions and union representatives

vocational practitioners

work trial hosts

workplace supervisors.

Workplace duties and requirements may include:

designated work breaks

hours of work

rostering

specific use of equipment

type of work

working conditions.

Job analysis may include:

cognitive demands

environment requirements and considerations

physical requirements and considerations.

Abilities may include:

cognitive abilities

functional abilities

physical abilities

psychological abilities.

Unit sector

Personal injury management

This unit contains employability skills.