This unit has application for fishers who choose to undertake fishing charter operations. The unit can be undertaken as an elective in fishing operations sector qualifications or as a fishing charter Skill Set along with the units:

SFIFCHA302C Operate an inshore day charter

SFIFCHA501C Plan and manage extended fishing charter trips

SFIFISH206C Maintain, prepare, deploy and retrieve hand operated lines to land catch

SFIFISH310A Adjust and position fishing gear

SFIFISH401C Locate fishing grounds and stocks of fish.

ELEMENT

PERFORMANCE CRITERIA

1. Develop knowledge of destinations for fishing trips

1.1. Information on local fish species, stock levels, and seasonal and tide variations, is obtained and updated.

1.2. Regulatoryrequirements are identified.

1.3. Different customer needs are identified.

1.4. Feedback from customers is used to extend or amend destinations.

1.5. Information about the local region and environment is gathered.

1.6. Information is recorded and stored for future use.

2. Provide information and advice to customers

2.1. Information and advice on charter operations is provided to customers on request and in a timely manner.

2.2. Information is communicated in a format and style which meets customer needs.

Required skills

adjusting communication style and presenting information to suit customer diversity

communicating to determine customer needs and advise on fishing trip

researching destinations and factors relevant to fishing charter trips.

Literacy skills used for.

recording information in a database or in writing

researching information for fishing charter trip.

Required knowledge

different ways in which customers seek information

fish populations

legislative and regulatory requirements relevant to fishing charter

local marine, coastal and inland waterways environment

sources of information:

other fishers

industry networks

industry regulatory authorities

educational institutions

tourist information centres.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment evidence required to demonstrate competence in this unit

Assessment must confirm ability to:

identify reliable fishing charter destinations

provide customers with information on charter trip.

Assessment must confirm knowledge of:

local marine, coastal and inland waterways environment

fish populations

regulatory requirements relevant to fishing charter trips.

Context of and specific resources for assessment

Assessment is to be conducted at the workplace or in a simulated work environment.

Resources may include:

customers

telephone.

Method of assessment

The following assessment methods are suggested.

demonstration

project (work or scenario based)

written or oral short-answer testing.

Guidance information for assessment

This unit may be assessed holistically with other units within a qualification.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Fish species may include:

eating

exotic

game

protected.

Stock levels, and seasonal and tide fluctuations may include:

climatic conditions

level of supply

seasonal movements of different fish species

tide times.

Regulatory requirements may include:

licence requirements

limits on catch

limits on size.

Customer needs may include:

children

experienced fishers

families

inexperienced fishers

special needs, such as disability or language.

Recording may include:

database

memory

written notes.

Communications may include:

advertising

brochures

by phone

face to face

internet

mail.

Unit sector

Fishing charter operations

This unit contains employability skills.