Work effectively in the companion animal industry

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ACMCAS301, 'Work effectively in the companion animal industry'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Work effectively in the companion animal industry' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Organise and complete daily work activities

1.1 Identify own role and responsibilities and confirm with supervisor according to workplace policies and procedures

1.2 Identify, prioritise and complete work tasks within designated timeframes according to task requirements

1.3 Identify factors affecting the achievement of task instructions, and report to supervisor

1.4 Use organisational equipment as required to complete work tasks within designated timeframes

1.5 Perform daily routines according to safe work practices and WHS requirements

2. Work ethically with companion animals

2.1 Identify companion animals in the workplace using common names

2.2 Handle animals ethically and in a humane manner that optimises animal health and welfare

3. Communicate effectively with clients

3.1 Identify the client’s needs and respond to them appropriately according to workplace policies and procedures

3.2 Conduct communication with clients in a professional and courteous manner

3.3 Use questioning and active listening techniques to determine client requirements

4. Maintain companion animal records

4.1 Gather and document data according to workplace policies and procedures and task requirements

4.2 Record and maintain data in the organisational recordkeeping system


Qualifications and Skillsets

ACMCAS301 appears in the following qualifications:

  • ACM30410 - Certificate III in Companion Animal Services
  • ACM30612 - Certificate III in Pet Grooming