Represent clients in court

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCAD505A, 'Represent clients in court'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Represent clients in court' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Undertake adequate preparation to represent the client in court

1.1 Demonstrate correct knowledge of the different court types and relevant procedures and etiquette

1.2 Follow appropriate court preparation procedures and format in line with organisation requirements

1.3 Ensure negotiations with the client have occurred prior to court appearance

1.4 Ensure liaison with, and appropriate briefing of, solicitor occurs prior to court appearance where appropriate

1.5 Check appropriate files and relevant paperwork and update for accuracy prior to court appearance

1.6 Deliver relevant and appropriate legal notice/s with adequate time allowed prior to court appearance

2. Follow appropriate processes and organisation policies for successful representation of the client in court

2.1 Observe appropriate court dress and grooming codes

2.2 Demonstrate knowledge of and observe appropriate court etiquette

2.3 Allocate adequate time for court appearance

2.4 Undertake additional briefing with solicitor where appropriate

2.5 Maintain personal composure and professional attitude

2.6 Ensure relevant paperwork, files and documentation are up to date, errors corrected and well organised

2.7 Answer questions and present facts clearly, concisely, confidently and accurately

3. Carry out appropriate procedures for reporting, debriefing and follow up action/s from court appearance

3.1 Prepare accurate records, reporting and file updates, as required and resulting from the court appearance

3.2 Undertake appropriate debriefing with colleagues, supervisor and/or solicitor

3.3 Establish with solicitor and/or supervisor / colleagues, a process for monitoring the action, during the period of adjustment following the court appearance


Qualifications and Skillsets

CHCAD505A appears in the following qualifications:

  • CHC40908 - Certificate IV in Social Housing
  • CHC50808 - Diploma of Social Housing
  • CHC41008 - Certificate IV in Community Services Advocacy