Schedule and monitor cleaning tasks

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CPPCLO4022, 'Schedule and monitor cleaning tasks'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Schedule and monitor cleaning tasks' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Determine work site requirements.

1.1.

Work site areas to be cleaned are assessed, and scope of cleaning work is clarified with client or nominated representative.

1.2.

Detailed client needs and expectations for cleaning different areas of work site are determined and recorded according to company requirements.

1.3.

Special requirements arising from site characteristics or client requests are identified according to company and health and safety requirements.

1.4.

Client’s reporting requirements are clarified and reporting format negotiated and developed according to company requirements.

2.

Analyse resource requirements of required cleaning tasks and provide resources.

2.1.

Shift arrangements, number of cleaners, and specific skill levels required to meet client needs are determined.

2.2.

Numbers, skills and availability of cleaners are analysed to identify shortfalls and recruitment procedures are initiated according to company procedures.

2.3.

Work schedules are developed and suitably qualified cleaners are assigned to shifts and work site cleaning areas according to health and safety and company requirements.

2.4.

Human resource requirements and staff schedules are assessed or reorganised according to company procedures when contingencies and special requests from clients arise.

3.

Communicate and monitor work requirements.

3.1.

Cleaning team members are advised of work requirements according to company requirements.

3.2.

Cleaning schedule checklists are prepared and displayed at work site as required, and cleaning team is briefed using checklists.

3.3.

Work site audit schedule and checklist are prepared according to client needs and company procedures.

3.4.

Work team members’ understanding of their tasks and responsibilities is confirmed according to company requirements.

3.5.

Regular work site audits are conducted to ensure compliance with customer needs, cleaners’ performance is monitored, and adjustments to work practices are made according to company requirements.

3.6.

Restrictions affecting completion of work or changes in client needs are identified and work schedules are adjusted according to company requirements.

3.7.

Client reports are prepared and processed according to agreed procedures.