Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSILA501A, 'Plan and implement loss investigation'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Plan and implement loss investigation' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Receive instructions from client | 1.1. Comprehensive terms of reference or instructions that meet the requirements of the relevant parties are established prior to engagement 1.2. Relevant parties are promptly advised of decisions to accept or reject terms of reference or instructions and the reasons for such decisions 1.3. Acceptable terms and instructions that are within client or organisation policy and legislative guidelines, codes of practice and personal authorities are negotiated, confirmed and clearly documented |
2. Establish relevant facts | 2.1. Facts, evidence and information relevant to the circumstances of loss, damage or injury, are collected thoroughly, systematically and accurately 2.2. Information deficiencies are identified and additional information is sought from appropriate sources 2.3. Validity of loss situation and/or claim is assessed fairly and impartially against reported circumstances, available evidence, facts and information 2.4. Insurance cover for loss, damage or injury where applicable is determined and policy conditions are reviewed to ensure loss falls within policy coverage 2.5. Contractual and/or other obligations of each party to the circumstances under enquiry are established 2.6. Fraud indicators are identified accurately and consistently 2.7. All relevant facts, evidence and information are organised and documented confidentially into a coherent body of case knowledge |
3. Plan and implement loss investigation | 3.1. Available facts, evidence and information are analysed to determine viable course of action and appropriate investigative activities 3.2. Investigative activities are assessed for appropriateness to loss situation and compliance with relevant legislation, codes of practice, insurers, client, organisation or other guidelines 3.3. Requirements for urgent action to protect client interests are identified and determined 3.4. Appropriate and confidential channels of communication are established with clients and other relevant parties 3.5. Professional and cordial relationships are established and maintained with all relevant parties during the investigation 3.6. Comprehensive records are established and maintained of investigative activities, methodology and time spent during investigations |
4. Preserve evidence | 4.1. All evidence gathered is progressively collated and recorded promptly and accurately 4.2. Evidence gathered is preserved by appropriate means for subsequent assessment and enquiry |
5. Liaise with authorities | 5.1. Liaison with all appropriate authorities is established whenever and wherever required 5.2. When and where required, clearance or authorisation for investigative activities is received from appropriate authorities and recorded promptly |
6. Verify and document information | 6.1. Facts, evidence and information gathered is regularly reviewed and assessed for thoroughness and consistency 6.2. All appropriate methods within client, organisation, legislative, code of practice or other guidelines are employed to clarify conflicting evidence or information 6.3. Investigative actions, procedures and outcomes are documented and recorded promptly and accurately |
7. Appoint specialists | 7.1. The need to appoint specialist assistance is identified and determined promptly and accurately and conveyed to the client and other relevant parties 7.2. Appointed specialists are engaged as required and thoroughly briefed |