Install, operate and troubleshoot a small enterprise branch network

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICANWK404A, 'Install, operate and troubleshoot a small enterprise branch network'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Install, operate and troubleshoot a small enterprise branch network' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria

1. Describe the operation of data networks

1.1 Describe the purpose and functions of various network elements

1.2 Use the open system interconnections (OSI) and transmission control protocol or internet protocol (TCP/IP) models to explain how data flows in a network

1.3 Describe the purpose and basic operation of the protocols in the OSI and TCP/IP models

1.4 Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered model approach

2. Implement a small switched network

2.1 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts

2.2 Explain network segmentation, basic traffic management and basic switching concepts

2.3 Perform, save and verify initial switch configuration tasks

2.4 Verify network status and switch operation using basic utilities

2.5 Implement and verify basic security for a switch

3. Implement an IP addressing scheme and IP services to meet network requirements

3.1 Describe the need and role of addressing in a network

3.2 Create and apply an addressing scheme to a network

3.3 Assign and verify valid IP addresses to hosts, servers and networking devices in a local area network (LAN) environment

3.4 Describe the operation and benefits of using private and public IP addressing

3.5 Implement static and dynamic addressing services for hosts in a LAN environment

3.6 Enable network address translation (NAT) for a small network with a single internet service provider (ISP) and connection and verify operation

3.7 Configure dynamic host configuration protocol (DHCP) and domain name system (DNS) operation on a router

4. Implement a small routed network

4.1 Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts

4.2 Describe basic routing concepts

4.3 Perform, save and verify basic router configuration tasks

4.4 Configure and verify a classless routing protocol

4.5 Verify device configuration and network connectivity using basic utilities

4.6 Implement password and physical security

5. Implement and verify WAN links

5.1 Describe different methods for connecting to a WAN

5.2 Configure and verify basic WAN serial connection

6. Troubleshoot a small enterprise branch network

6.1 Identify and resolve common switched network issues

6.2 Identify and correct IP addressing issues

6.3 Troubleshoot DHCP, NAT and DNS operation on a router

6.4 Identify and resolve common routing problems

6.5 Troubleshoot basic WAN connection problems