Manage application of six sigma for process control and improvement

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSS405053A, 'Manage application of six sigma for process control and improvement'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage application of six sigma for process control and improvement' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Review process data


Confirm area of responsibility/study with executive leaders and other stakeholders


Review statistical process control (SPC), process capability and other relevant data for area of responsibility/study


Identify shifts in process performance and processes requiring improvement


Quantify the shifts in performance which have occurred or which are desired


Determine cost of shift in performance and cost of intervention


Identify improvement priorities and degree of intervention


Apply define, measure, analyse, improve, and control and standardise (DMAIC) process to priority areas


Define improvement project


Determine if a six sigma project team is to be established or project undertaken individually


Determine metrics and acquire initial data


Analyse data and determine possible causes of performance shifts/process improvements


Develop and trial improvement solutions


Control and standardise the improvement


Establish/review control strategies


Determine sampling schedule


Analyse data to determine process capability


Develop process control strategy


Confirm strategy with all stakeholders


Identify skills required to implement and monitor process control strategy


Arrange training, where required, for employees in skills and techniques needed for process control strategy


Review and confirm improvement


Calculate and document benefits


Ensure procedures and other relevant documentation is updated for improved procedure


Review process data after an appropriate period and confirm the improvement